Baked By Steph | Storefront | notonthehighstreet.com
Baked by Steph

About Us

Creative & innovative London bakery specialising in Instagram-worthy treats delivered across the UK!

Steph Giordano turned her passion into a modern-day bakery success when she opened her East London bakery offering a range of treats known to be more Instagram worthy than traditional.

Far from your average bakery, Baked by Steph specialise in treats that make you say ‘wow!’. With customisable cookies, edible messages and famous face cookies, you’ll be sure to find something that will more than exceed your expectations.

Whether you're looking for a letterbox-friendly gift, a custom box of treats to mark a special occasion or something unique to engage your audience as a brand, Baked by Steph has got your inventive, tasty needs covered.

OH BABY! MARBLE & GOLD LETTERBOX COOKIES (CUSTOMISABLE)FOUNDER STEPH | BAKED BY STEPHYAY! ENGAGEMENT LETTERBOX COOKIES (CUSTOMISABLE)
Baked By Steph | Founder, Steph Giordano

MEET STEPH

The Baked by Steph journey began as a passion project for London-based Steph Giordano in early 2018. With a degree in fashion and years spent working in both the fashion industry and the digital sector, Steph has spent her years developing a keen eye for detail and design.

In 2018 she spent her time working at a web design agency by day then honing her baking skills by night (and developing a pretty serious coffee addiction in the process!).

What began as cakes for friends soon became treats for friends of friends, until finally what had started as a hobby had snowballed into a full-time job. At the end of 2018 Steph bit the bullet and officially traded in websites and marketing for kitchen scales and cookie dough.

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Reviews

  • "I received a wonderful box of your biscuits for a Father's Day present. The quality of the biscuits as well as the packaging and card was all of the highest standard. Absolutely delicious...."
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    Mark

  • "Really happy with the order I placed recently! It looks amazing exactly what I’d hoped for and then some, couldn’t be happier! Definitely recommend."
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    Rhodri

  • "We have now ordered 3 times from Baked by Steph and each time the products and quality have been faultless. "
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    Rachel

  • "I’ve made many orders with Baked By Steph and they’ve been amazing every time. The cookies are delicious and the macaron flavours are frankly mind-blowing."
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    Guilia

Press Comments

"“East London baker ‘Steph’ Stephanie Giordano makes ultra- Instagramable sweet treats guaranteed to impress”"
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Jan 2020

GW

"“Whether it’s a new home, new baby or just a good old happy birthday, Steph has a letterbox cookie design to show them that you care. Whatever the occasion.”"
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Mar 2020

INDEPENDENT

"“Stephanie Giordano and her small team of dedicated bakers produce delightful cookies, layered cakes and macrons for any occasion - they make the perfect gift for a sweet-toothed friend or family member! ”"
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Dec 2019

Great British Food

"“Baking sensation Baked By Steph has shared her top royal icing tip and tricks that will mean your biscuits won’t need a filter after your done with them - your welcome!”"
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May 2020

HELLO

Delivery

Standard delivery £3.75

Tracked Express (DPD) £6.95

Saturday (DPD) £10.95

UK only.

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Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

258 Paradise Row, London, E2 9LE, GB

Terms and Conditions

By ordering from Baked by Steph, you agree to be legally bound by these Terms and Conditions.

THE PRODUCT

Cookies have a minimum shelf life of 1 month from when they leave our bakery. An ingredients and allergens label can be found on the back of the product with the use by date.

ALLERGENS

Please discuss any allergies or special dietary requirements with us before making payment.

All Baked by Steph products are baked to order in an environment where gluten is heavily used, therefore, We cannot confidently offer gluten-free products.

We also handle nuts in our kitchen and therefore cannot accommodate nut allergies.

DELIVERY

As standard, we post all items via a Standard Tracked or Premium Next Day/Weekend service by our shipping providers unless otherwise stated.

We will attempt delivery to an address and postcode as you enter it and cannot accept liability for late or failed delivery due to an incorrect address. If you are unsure of an address or postcode please check it using a postcode finder before ordering.

We’re unable to guarantee delivery dates for shipping services as it’s outside of our control. Timeframes are a guide only and are not guaranteed.

Please note that, if your order is returned to us by the delivery courier due to an incorrect address at checkout or because nobody was home you may be required to pay an additional fee to have it redelivered.

CANCELLATIONS

If you want to cancel your order please be quick, as once we’ve baked your items we can’t offer a refund or take cancellations. Cancellation must usually be made within 24 hours of placing your order, and we may bake your biscuits straight away depending on the time that your order is placed. To cancel an order please contact us. This cancellation policy does not affect your legal rights.

REFUNDS

If you’re unhappy with any of our items you must notify us in writing. Complaints should be sent immediately upon receipt of the product. Evidence of any faults, damages or discrepancies should be included. Any refunds will be given entirely at our discretion. We may request that you send the product back to us and provide proof of postage so that we can fully determine the issue.

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Please see notonthehighstreet.com's terms & conditions.