FAQS

questions

• I am not a UK-based business, can I still join?

  answerClick on a question

  Not currently. However, as notonthehighstreet.com continues to grow we plan to expand our Partner community to include international sellers. If you would like to be notified when applications from international businesses are open, please register your interest here.

• Why haven't I had a response to my application?

  answerClick on a question

  We may not have all the information we need to process your application. Have you:

  • Applied to sell with us by filling in this online application form?
  • Sent images of your products either through your website, a photo sharing website or as attachments to the email you will have received on application?
  • Waited at least 7 days since you sent us your product photography?
  • Ensured that your email spam and junk filters recognise notonthehighstreet.com as a safe contact so you can receive our email response?

  Please make sure you have completed all these steps. If you have done all of these, please get in touch so that we can further your application.

• If I fill in the application form to sell online with notonthehighstreet.com, am I obligated to join?

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  Not at all; completing the form gives us the opportunity to hear more about your business and to give you the appropriate information about working with us.
  
  

  apply to sell with us

• Do I have to pay an annual membership renewal fee or listing fees?

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  No, we have a one-off joining fee to sell with us, and no charges to list products.

  apply to sell with us

• Can you review my application without photographs of my products?

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  No, you will need to provide images of the products you would like to sell, either by giving us a website address where your photographs can be found, this can be a link to an online photo sharing application such as Flickr (other applications are available).

  apply to sell with us

• Do I need professional images of my products to be accepted?

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  No. Please bear in mind, however, that we find clear, well lit photography maximises sales for our Partners. In our experience, images of products on mannequins or with black backgrounds do not work as well.

  apply to sell with us

• What if I have applied before?

  answerClick on a question

  If you have new products or updated photography, please do get back in touch with us. There is no need to fill in the application form again as we will have your details on record.

• Do I fill in the application form if I want to be part of your affiliate scheme?

  answerClick on a question

  No, click here and use this form instead.

• What is the Partner Curation Policy?

  answerClick on a question

  Through an open dialogue with our customers and our Partners, we recognised and agreed a need to strengthen the integrity and vision of our brand by creating clear curation criteria for all products on Notonthehighstreet.com. Our Curation Policy is an opportunity to articulate what differentiates us and protect our position as the destination for unique, high quality and innovative products made by inspiring creative small businesses. For more information, please read our thoughts on curation and how we'll ensure our Partners and products continue to captivate our customers here.