Personalised baby gifts
We believe that a personalised baby gift is not just a gift for a new baby to use now. It will be kept for years to come, as a treasured keepsake in its beautiful box, to always be remembered as something special, given to baby by someone special and made with love, from us, elimonks.
We believe in 'well made'. We believe in 'that special touch', and we always strive for the 'ah wow' factor when our personalised gifts are opened by the new baby's family.
We are a family run business, based in a former dairy barn on a farm in Mortimer in the Berkshire countryside. We are busy bodies here at elimonks HQ, sewing and personalising all your baby orders on the same day you place the order. This ensures we dispatch either the same day or the day after, arriving with you or the lucky little recipient the very next day it leaves us.
Any claims for damaged items must be submitted in writing within 24 hours of the (tracked) goods being delivered, any claims after this time may not be considered.
The majority of items will be sent via DPD, We suggest that your delivery address is a location where someone will be able to sign for your item during normal business hours. We cannot be held liable for items returned to us due to you not being at home or the address when delivery is attempted. if you request that your item is 'left in a safe place' we cannot accept liability if your item is lost, stolen or damaged as you (the customer) have requested that the item be left unattended and unsigned for. We are equally not liable for late deliveries made if you (the customer) have requested that the item is delivered to an alternative address or delivered at a later date than the date the we have requested the item be delivered. Deliveries can arrive between 7am and 9pm.
We reserve the right to charge the customer for re-delivery of item/s where goods have been returned to us due to the customer not being available to receive the item, the minimum charge including administration fee will be £12.50 + vat.
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
elimonks Ltd, Butlers Lands Farm, Mortimer, Reading, Berkshire, RG7 2AG, GB
As our items are personalised and made with your chosen text and names, they are non refundable.
Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: 389857315