Duncan Stewart | Storefront | notonthehighstreet.com
Originally set up by Duncan Stewart, the business is now run by his sons Andrew and Fraser

Duncan Stewart

A family-run business helping to make those special occasions extra special through personalised gifts

Based in leafy West Sussex, we pride ourselves on producing beautiful bespoke gifts and accessories that everyone will love to receive.

Set up in 1978 by Duncan, the business is now the passion of his sons, Andrew, and Fraser. Together with their close-knit, dedicated team they create every bespoke order from preparing the stock, putting the artwork together, and running your order on our embroidery, debossing, or laser machines.

We have recently increased our range of products. From embroidered gifts to engraved homeware, there is a personalised gift suitable for the whole family.

If you are looking for something extra special and unique for your loved one, please don’t hesitate to send us a message – our customer service team would love to help make your ideas a reality!

Personalised Bathrobes & Dressing GownsPersonalised HoldallsPersonalised Snuggle Blankets for the whole family
Personalised Sherpa Poncho

Our Process

How your order will be prepared by our team.

At our Sussex workshop, our dedicated team eagerly receives your orders and gets to work on personalising them just for you! Our internal system seamlessly processes your order and our production team carefully selects the perfect stock for your custom request. Our talented artwork team then brings your vision to life, with the added touch of either our embroidery, debossing or laser machines.

We take pride in our strict quality control measures, carefully inspecting each order before it's beautifully packaged and shipped to you. We strive to always deliver the highest standard of products, but in the rare case that we make a mistake, we promise to do our best to make it right. Let's create something truly special together!

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Our Products

20% offThis is a product from named Personalised Super Soft Fleece Sherpa Blanket
Personalised Super Soft Fleece Sherpa Blanket
£
29
.95
£
23
.96
20% offThis is a product from named My Missing Piece, Romantic Luggage Tag
My Missing Piece, Romantic Luggage Tag
£
14
.95
£
11
.96
25% offThis is a product from named Personalised Sparkle Metallic Gin Glass
Personalised Sparkle Metallic Gin Glass
£
22
.95
£
17
.21
This is a product from named Personalised Vintage Canvas Holdall
Personalised Vintage Canvas Holdall
£
49
.95
This is a product from named Personalised Weekend Holdall With Shoulder Strap
Personalised Weekend Holdall With Shoulder Strap
£
59
.95
This is a product from named Personalised Waffle Dressing Gown
Personalised Waffle Dressing Gown
£
43
.95
This is a product from named Personalised Faux Leather Luggage Tag Gold Font
Personalised Faux Leather Luggage Tag Gold Font
£
14
.95
This is a product from named Personalised Oversized Sherpa Style Hoodie
Personalised Oversized Sherpa Style Hoodie
£
39
.95
Personalised to order at our Sussex workshop
Thoughtful gifts for the whole family

Reviews

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    "Easy to personalise, quality seems to be very good and was a very well received Christmas present."
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    Independent review

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    "It arrived in time for the recipient to take it on holiday and he loved how well made and beautiful it was"
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    "Bought Super soft Fleece Dressing Gown for My Wife She is So Pleased with the fit & Warmth of it, Well Worth it."
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    "Fantastic product you could see the care and dedication that went into making them. Price was very reasonable for what must have been time consuming to make"
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    Independent review

Delivery

We aim to work towards the advertised delivery date on the listings at the time you order, we will contact you if any issues occur that could delay despatch. Whilst we cannot control courier delays, we revise our courier partners quarterly to consider how we can continue to offer the best service to our customers.

Main courier partners:

Royal Mail

DPD

Parcelforce

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Duncan Stewart, 1 Easting Close, Worthing, West Sussex, BN14 8HQ, GB

Terms and Conditions

We work to the Terms & Conditions of sale provided by Not On the High Street. Link to these are found below, but the basic outline is

1. We cannot guarantee to be able to cancel, edit or amend an order that is personalised/ customised or ordered to have embroidery on it once it has been accepted as we could have already started the embroidery/ personalisation process.

2. Returns on personalised goods are not available unless the product has a fault or the embroidery is incorrectly completed. All items with personalised/embroidered orders are made to order.

3. We need proof of fault in products, an image is ideal, so that we can process a resolution

4. Please contact us prior to returning an item, for us to confirm the return will be accepted

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Please see notonthehighstreet.com's terms & conditions.

Registered VAT No.: 768990358