Duncan Stewart | Storefront | notonthehighstreet.com
Originally set up by Duncan Stewart, the business is now run by his sons Andrew and Fraser

Duncan Stewart Textiles

A family run business based in West Sussex personalising beautiful products for the whole family.

Hello and welcome to Duncan Stewart. We are a small family-run business based in beautiful West Sussex. Set up in 1978 by Duncan Stewart, the business is now the passion of his sons Fraser and Andrew who take great pride in the business that their father created from his spare room all those years ago! Things have now changed somewhat and we have a small, dedicated team of skilled in house staff working in our production team. They create each unique order, preparing the stock; putting the artwork together and running your order on our embroidery or debossing machines.

Since the early days of Duncan Stewart, we have greatly increased the range of products that we embroider. From 100% cotton towels to canvas holdalls, there is something from Duncan Stewart suitable for the whole family.

Personalised Bathrobes & Dressing GownsPersonalised HoldallsPersonalised Snuggle Blankets for the whole family
Personalised Canvas Holdall
Premium Textiles

How does it happen?

Letting you know how your order will be prepared

All orders are received by our team at our Sussex workshop. Orders are processed into our internal system and the stock is picked ready to be personalised by our production team. Our artwork team will process your order based on your customisation request. Once the artwork is ready, the item you've chosen is personalised using our embroidery or debossing machines. We have a quality control station where we check the orders before they are packaged and shipped.

We pride ourself and our team on ensuring orders are produced to the highest standard however we admit sometimes we can make a mistake so please do let us know and we will happily resolve with a replacement or refund for you.

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Our Products

This is a product from named Personalised Weekend Holdall With Shoulder Strap
Personalised Weekend Holdall With Shoulder Strap
£
65
This is a product from named Personalised Baby Blanket And Bunny Soft Toy Gift Set
Personalised Baby Blanket And Bunny Soft Toy Gift Set
£
22
.95
This is a product from named Personalised Vintage Canvas Holdall
Personalised Vintage Canvas Holdall
£
44
.95
This is a product from named Personalised Snuggle Blanket
Personalised Snuggle Blanket
£
31
.95
This is a product from named Personalised Golf Shoe Bag
Personalised Golf Shoe Bag
£
21
.95
This is a product from named Personalised Wedding Waffle Dressing Gown With Piping
Personalised Wedding Waffle Dressing Gown With Piping
£
39
.95
This is a product from named Personalised Luxury Snuggle Dog Blanket
Personalised Luxury Snuggle Dog Blanket
£
31
.95
This is a product from named Personalised Faux Leather Luggage Tag
Personalised Faux Leather Luggage Tag
£
10
This is a product from named Personalised Boutique Luxury Bath Towel
Personalised Boutique Luxury Bath Towel
£
26
.95
This is a product from named Personalised Super Soft Sherpa Blanket
Personalised Super Soft Sherpa Blanket
£
44
.95
Personalised to order at our Sussex workshop
Thoughtful gifts for the whole family

Reviews

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    "Good quality weekend travel bag. Looks good with the personalisation . Would definitely buy from them again"
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    Independent review

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    "The blanket is lovely quality. It looks beautiful and is so cosy. I also felt that it was good value for money."
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    "The parcel arrived really early as expected. Good quality robes. Gave it as a gift to my friend and she loved it."
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    Independent review

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    "Lovely blanket, super soft and beautiful embroidery. Was a present for my nan this Christmas and it will keep her lovely and warm this winter."
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    Independent review

Delivery

We aim to work towards the advertised delivery date on the listings at the time you order, we will contact you if any issues occur that could delay despatch. Whilst we cannot control courier delays, we revise our courier partners annually to consider how we can offer the best service to our customers.

Main courier partners:

Royal Mail - our main courier partner.

Parcelforce - For larger orders or when operations require, we may send with Parcelforce.

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Duncan Stewart Textiles, Aztex House, Ivy Arch Road, Worthing, West Sussex, BN14 8BX, GB

Terms and Conditions

We work to the Terms & Conditions of sale provided by Not On the High Street. Link to these are found below, but the basic outline is

1. We cannot guarantee to be able to cancel, edit or amend an order that is personalised/ customised or ordered to have embroidery on it once it has been accepted as we could have already started the embroidery/ personalisation process.

2. Returns on personalised goods are not available unless the product has a fault or the embroidery is incorrectly completed. All items with personalised/embroidered orders are made to order.

3. We need proof of fault in products, an image is ideal, so that we can process a resolution

4. Please contact us prior to returning an item, for us to confirm the return will be accepted

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Please see notonthehighstreet.com's terms & conditions.

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