Duncan Stewart | Storefront | notonthehighstreet.com
Originally set up by Duncan Stewart, the business is now run by his sons Andrew and Fraser

Duncan Stewart Textiles

A family run business based in West Sussex personalising beautiful products for the whole family.

Hello and welcome to Duncan Stewart. We are a small family-run business based in beautiful West Sussex. Set up in 1978 by Duncan Stewart, the business is now the passion of his sons Fraser and Andrew who take great pride in the business that their father created from his spare room all those years ago! Things have now changed somewhat and we have a small, dedicated team of skilled "in house" embroidery craftspeople in our workshop.

Since the early days of Duncan Stewart, we have greatly increased the range of products that we embroider. From 100% cotton towels to canvas holdalls, there is something from Duncan Stewart suitable for the whole family.

Personalised Bathrobes & Dressing GownsPersonalised Towels in a variety of sizes and coloursPersonalised Snuggle Blankets for the whole family
Personalised
Premium Textiles

How does it happen?

Letting you know how your order will be prepared

All orders are received by our team at our Sussex workshop. Orders are processed into our internal system and the stock is picked ready to be embroidered by our production team. We process the orders in our artwork software. Once the artwork is ready, the item you've chosen is personalised using our embroidery machines. After the embroidery process, we have a quality control station where we check the orders before they are packaged and shipped.

We pride ourself and our team on ensuring orders are produced to the highest standard however we admit sometimes we can make a mistake so please do let us know and we will happily resolve with a replacement or refund for you.

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Our Products

This is a product from named Personalised Weekend Holdall With Shoulder Strap
Personalised Weekend Holdall With Shoulder Strap
£
55
This is a product from named Personalised Make Up Bag/ Accessory Case
Personalised Make Up Bag/ Accessory Case
£
27
.95
This is a product from named Personalised Vintage Canvas Holdall
Personalised Vintage Canvas Holdall
£
49
.50
This is a product from named Personalised Baby Blanket With Bunny Friend
Personalised Baby Blanket With Bunny Friend
£
19
.95
This is a product from named Personalised Golf Shoe Bag
Personalised Golf Shoe Bag
£
20
This is a product from named Personalised Snuggle Blanket
Personalised Snuggle Blanket
£
29
.95
This is a product from named Personalised Gym Holdall
Personalised Gym Holdall
£
34
.95
This is a product from named Personalised Wedding Waffle Dressing Gown With Piping
Personalised Wedding Waffle Dressing Gown With Piping
£
29
.95
This is a product from named Personalised Premium Canvas Holdall
Personalised Premium Canvas Holdall
£
55
This is a product from named Personalised Boutique Luxury Bath Towel
Personalised Boutique Luxury Bath Towel
£
24
.95
Thoughtful gifts for the whole family
Made to order in Sussex

Reviews

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    "Great service and very good quality hold-all, just what I wanted."
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    Independent review

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    "Beautiful blanket, lovely choices and beautifully personalised and presented."
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    Independent review

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    "Just what I wanted, lovely colour, exactly as described on website"
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    "Excellent quality product, easy to use personalized service with prompt delivery."
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Delivery

We aim to work towards the advertised delivery date, however if you need an item by a specific date that is within 10 days of ordering please consider using our express courier option. This will ensure your parcel is tracked and if any issues it is much easier to get a quicker response/solution for you.

Main courier partners:

Royal Mail - our main courier partner.

Parcelforce - For larger orders or when operations require, we may send with Parcelforce.

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Duncan Stewart Textiles, Aztex House, Ivy Arch Road, Worthing, West Sussex, BN14 8BX, GB

Terms and Conditions

We work to the Terms & Conditions of sale provided by Not On the High Street. Link to these are found below, but the basic outline is

1. We cannot guarantee to be able to cancel, edit or amend an order that is personalised/ customised or ordered to have embroidery on it once it has been accepted as we could have already started the embroidery/ personalisation process.

2. Returns on personalised goods are not available unless the product has a fault or the embroidery is incorrectly completed. All items with personalised/embroidered orders are made to order.

3. We need proof of fault in products, an image is ideal, so that we can process a resolution

4. Please contact us prior to returning an item, for us to confirm the return will be accepted

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Please see notonthehighstreet.com's terms & conditions.

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