About

‘An Expression of Individuality’

Give a special person or family a gift they will remember with our inspired gourmet food and wine combinations. At Diverse we have concentrated on providing a unique gift experience, our Hamper Towers have been designed to make an impact!

More than just a grouping of superior products. Diverse Hamper gifts are distinguished by their outstanding, indulgent products, contained in striking tower formations, quality wooden caskets and faux leather boxes.

We have scoured Britain’s finest producers and stock items not usually found in the high street stores. We have created ‘themed’ hamper towers including gifts for her, gifts for him, ideas for couples, organic and local produce.

Our luxury range make fantastic presents for all occasions, for special people in your life, family, friends, employees and for individuals who you would like to leave a lasting impression.

Please note at busy times, Christmas being extremely busy, we may have to substitute products or flavours in order to supply your gifts. Our main priority is getting your gift to you, equally important is retaining the value of the hamper, we therefore only ever substitute items with the same or higher value to the orginal. We also try to keep the same theme where possible.

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Delivery

Free delivery with this product.

We aim to deliver gifts and hampers throughout all areas of mainland UK inc. England, Scotland, Wales, in 24 hours.

Delivery addresses in the Scottish Highlands incur courier surcharges. Please click on the 'ask the seller a question' link for delivery charges.Next Day (UK 24 Hour) Delivery:

To guarantee next day delivery. Orders must be placed before 14.00 hrs Public Holidays & Week-ends:We are unable to dispatch orders or make deliveries at Week-Ends.Saturday delivery is possible in UK at a Saturday delivery surcharge, please ring for delivery charges.Frequently Asked QuestionsQ: Can I place an order now but select a later delivery date? I want to order a hamper now but I don't need it delivered in 24 hours?A: Yes. There is a place on the order form where you can enter your preferred delivery date which can be anytime in the future. Q: Can you deliver on a specific date requested?A: Yes we will always do our utmost to deliver on the date requested. During busy periods we will endeavour to deliver on the date requested. However, if we are unable to do so we will contact you. Should this occur we will endeavour to deliver before the requested date.

Delivery Terms & ConditionsWe endeavour to dispatch orders within 24 hours of receipt (on week days only). The delivery prices listed on the web site include a Next Day delivery service within the UK. Orders must be received by 2.00pm to guarantee next day delivery. Once your order has been placed we will notify you by email of the delivery date. All orders require a signature on delivery. It is the sender’s responsibilty to ensure a signatory is at the delivery address to take receipt of the parcel. In the event of no-one being at the address to take receipt of the gift, our courier will leave a card which gives information on how to re-arrange delivery, or how to collect the gift from their nearest delivery depot. At this point it then becomes the responsibility of the recipient to arrange for the collection or delivery of their parcel. If not collected within 3 days, parcels are returned to us. A redelivery charge will be made to deliver again at twice the original delivery cost, as we are charged for the return and redelivery of all parcels. If redelivery is requested the purchaser will also be charged for any perishable items which have become unsuitable for sale and need replaced cheese.Diverse Hampers Limited cannot be held liable for failed deliveries, as a result of our courier being unable to contact the recipient directly.

We cannot accept responsibility or any costs incured as the result of a delay in delivery by the Couriers due to adverse weather conditions or accident. In such cases complimentary chocolates, or on-line credit voucher will be offered as a gesture of goodwill. Where damage has occured due to such delay a replacement will be dispatched to the recipient. For orders that are for urgent delivery or if you have a questions please click on the 'ask the seller a question' link. Due to the perishable nature of goods please note all customers are liable for any refused deliveries (unless goods are damaged).

If, for any reason, a hamper needs to be returned to us, please note the customer can be held liable for any shipping/courier charges incurred. In the event of a parcel being returned to us we will refund the cost of your order. If an error has been made or an incomplete address has been given the cost of shipping, together with the same cost for return of the parcel back to us, and possibly further restocking charges will be deducted from the total value of your order.

We will do our utmost to make sure that all orders are fulfilled and delivered within the timeframe specified but should events outside our control prevent this we will contact you by email and arrange alternatives. If we are unable to fulfil your order, for any reason, a refund for all monies already paid will be made to the credit/debit card used.

As delivery is made by a 3rd party carrier we cannot be held responsible for delays caused by the postal system. We regret that while we will do our utmost to make sure that all deliveries are fulfilled within the timeframe specified, should events outside our control prevent this happening we are not liable for any failed deliveries. This does not affect your statutory rights as a consumer. Delivery To Hospitals & Hotels

Deliveries to a hotel or hospital address may not be personally delivered to the requested recipient by our courier as many deliveries which are made to hotels or hospitals are made to a central delivery point such as the main reception, the concierge or the post room (central delivery point).

Regrettably, it is impossible for Diverse Hampers Limited to be responsible for the actions of staff members within the hotel or hospital where delivery is being made. Our part in the delivery process has been completed once a gift has been delivered to and received by a member of the staff at the central delivery point.

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Quantock Meadow, Bridgwater, Somerset, TA6 7JY, GB

Terms and Conditions

Important: please review overall delivery. terms and conditions information at terms & conditions below.

Diverse Hampers Limited are completely dedicated to your total satisfaction. If you have any comments or suggestions concerning our site or service please contact us by clicking on the 'ask the seller a question' link.

Important Statement

It is the purchasers responsibility to read the terms and conditions of sale and delivery. At the end of the on-line order process you will be asked to click 'confirm order' by doing so, as stated, you accept and agree to be bound by our Terms & Conditions. If you have any questions please contact us.

Main Guarantee & Terms

In the event of supply difficuties we reserve the right to substitute goods or packaging of either equal or higher value and quality without further notice. Please e-mail or phone us if you need to check availability or if your request is specific, before placing your order.

Alcohol

It is illegal in the U.K to sell alcohol to persons under the age of 18. It is also an offence for persons under 18 to buy, or attempt to buy alcohol. No persons under 18 years of age may place an order with Diverse Hampers Limited, if the goods contain alcohol.

Safety & Substituted Products

In the interest of safety please ensure you keep all packaging, wrappings, away from children. Please follow all instructions on each individual packet carefully before consumption of foods. Please ensure that all ingredients are checked to ensure that persons with any food allergies are not given foods which may cause a reaction as foods may be substituted from time to time for supply issues and may differ from contents listed.

Reservation of Title

The legal title to any goods supplied or delivered does not pass to the buyer until they have been paid for in full. Until full payment received, the goods remain the property of Diverse Hampers Limited.

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Please see notonthehighstreet.com's terms & conditions.