About

RRR is a home for young designers, we focus on emerging designers from all areas of the globe. Whether a bohemian leather craftsman from Uruguay or a hand poured organic beauty products from Brooklyn, NY, we consider it our fortunate mission to track down the most interesting and aspirational artists whose products will inspire us for more than just the season, but instead will become the items that embed into your wardrobe for far longer. We understand that purchases are precious; that these days, seasons merge into one and with that in mind, our goal is to make sure that you can always look to us for something special, something aspirational and something you will be proud to hold onto.

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Delivery

We are pleased to offer 'Free Royal Mail 1st Class Shipping' on all UK orders. Free Shipping with dispatch via First Class post. Royal Mail 1st Class Mail normally delivers in 2-3 working days. To benefit from free shipping, please proceed with your order as normal and you will see the zero rate shipping attributed to you during the check out process.

We also offer the following shipping options throughout the UK:

Express Next Day Delivery via Royal Mail Special Delivery (next day before 1pm) (orders must be received by 2pm);

Express Saturday Delivery via Royal Mail Special Delivery (next day with Saturday Guarantee) (orders must be received by 2pm Friday);

For international shipping, please contact us and we will be most happy to assist. We will inform you of the international shipping options and costs associated (dependent on your 'ship to' address) so that you can make your selection and proceed with your Red Ruby Rouge purchase. Please note that international deliveries can be made via Royal Mail or Freight Forwarder (Fed Ex or DHL) (rather than Royal Mail) and will necessitate a signature on delivery. Any import taxes, customs and local sales taxes levied and associated with international delivery will be the responsibility of the recipient.

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Red Ruby Rouge, 120 High Street, Holywood, Down, BT189HW, GB

Terms and Conditions

Dispatch Policy: While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours. If we are unable to dispatch your order within 7 days, we will contact you by e-mail with an estimated dispatch date and offer you the option of cancelling the order. Prices and Tax: The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay will include VAT for all deliveries within the European Union. For deliveries outside EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties. Cancellation and Returns: If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods. The information on how to cancel and the Cancellation Form will be sent with the goods, together with the postal details of where to return the goods. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why. Please note that shipping costs cannot be refunded. Colours: The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.ConfidentialityAll confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act. Consumer Rights: None of the above Terms and Conditions affects your statutory consumer rights.

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Please see notonthehighstreet.com's terms & conditions.