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Overall product rating
4.8 out of 5
Delivery & Returns
Delivery & Returns
Delivery info
Our goods are sent using Royal Mail which although reliable means specific delivery requests (where to leave parcels etc.) cannot always be met. Whilst we always try and give a realistic indication of when a delivery will arrive (and we are very close to being 100% right), sometimes events occur which are beyond our control.
If you have a specific deadline or timescale in mind, many of our non-personalised items have an express delivery option. Whatever you choose we will do our absolute best to ensure your order arrives in good time.
We offer a no-quibbles refund on items you are not 100% satisfied with.
Thank you for shopping with us!
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.