Lisa Long from More Than Words

More Than Words

More Than Words is the UK's leading, award-winning personalised typographic design boutique. Fine art prints since 2010 created by hand to your specifications.

Lisa's passion for interior trends, design and typography, combined with a search to find a piece of original, premium quality, affordable artwork for her own home, led her to set up More Than Words shortly after her two boys were born over 7 years ago.

The company has since grown and has stood the test of time, being commissioned by customers all across the world.

Lisa, and her small design team in Berkshire, have created artwork which graces the walls of high profile clients such as the BBC, ITV, leading hotels and beauty salons, Selfridges London and Amazon HQ.

You can often spot More Than Words artwork featured on TV interior design programmes.

More Than Words regularly receives coverage in respected design blogs, and in leading print titles, including Elle Decoration, Tatler, Sunday Times 'Style', Ideal Home, Livingetc, Marie Claire, and Perfect Wedding (see press comments).

The company has been promoted by 'Dragon's Den's' Theo Paphitis, and won a national UK.COM award, judged by a host of celebrity entrepreneurs including property guru Sarah Beeny.

Winners of the GoodWebGuide Award 2017 in the Homes & Interiors category.

Lisa Long was the WINNER of the Mumpreneur UK Awards, judged by Annabel Carmel.

Copyright © Lisa Long Designs Limited 2010 - 2017.

All rights reserved.

personalised birthday word art framed printhand lettered wall art typographyneon monochrome wall art print

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Reviews

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    "I was absolutley thrilled with the service that i received, the ease at which my order was placed and the speed at which i got the proof of the artwork to the actual of the delivery of it.. It was so good that i ordered another a week later and received the same but if not even more efficient service! Fantastic, Thankyou!"
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    Independent review

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    "Poster is amazing. It made my husband cry! Great fun thinking up all the words to put on it. The online submission and proofing process was easy and the company was great at keeping me informed. Print arrived exactly when they said it would."
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    "Excellent quality, really well received"
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    "What a product! Fantastic keepsake for our lovely teacher returning to Australia. Very personal and beautiful"
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Press Comments

"What a fantastic idea. Capturing words on walls."
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Feb 2013

"A perfect way to capture family rules with the More Than Words personalised House Rules print."
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Feb 2014

"What better way to capture your favourite places with the More Than Words original Destinations Blind?"
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Feb 2016

Delivery

Please note, we are only able to send UNFRAMED prints to the Highlands and Islands, non-Mainland UK and overseas, at the postage cost displayed. There will be an additional postage cost for framed prints to these locations.

Delivery of framed and canvas pieces will be provided for by specialist couriers and they will require for someone to be present to sign and collect the artwork.

ONE delivery attempt will be made and a card willl be left. If you do not contact the courier to arrange re-delivery then artwork may be returned to More Than Words. Should this happen, the customer will be charged £10 for re-delivery to cover the cost of the return and re-delivery via courier.

It is the sole responsibilty of the customer to ensure that someone is available to take delivery and More Than Words cannot be held responsible for any late, lost or unforseable event caused by a delivery date not being met. You shall be deemed to have accepted the goods after receiving delivery. It is your responsibility to check the delivery before signing for it and we cannot refund any damaged deliveries that have not been logged by the courier firm at the point of delivery.

Items will not be refunded once returned, unless they are damaged.

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Returns

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Returns Address

50 The Village, Archerfield, Dirleton, North Berwick, EH39 5HT, GB

Terms and Conditions

Please note if you wish to cancel your order, after a design proof has been created to your specifications and emailed to you, you will only be entitled to a 50% refund.

NO PROOF - if you select not to view a design proof, it is your full responsibility to ensure that all words and spellings are correct at time of supplying these. We cannot be held responsible for any mistakes, nor flagging these to you, and will not offer re-prints at our own cost. Following receipt of your order, any redesign requests will charged at the original order price.

DESIGN PROOF CHANGE REQUESTS FOR PERSONALISED ARTWORK

Depending on the complexity, please note that any requests to alter your design proof may take a further 3 working days.

FREE OF CHARGE CHANGE REQUESTS:

The following change requests will not incur any additional costs:

- Colour change(s) to background or word colours.

- Word changes: We understand that after you have placed your order you might realise that you have missed out a word or two. We are happy to add up to three additional words to your design free of charge.

CHARGE PER CHANGE REQUEST

The following change requests will incur an agreed £20 charge as these would constitute a full re-design:

- Font type change: much time is spent carefully arranging your words to create a well proportioned design. Changes to the font type affects word spacing and therefore a new design layout is required.

- Alteration of layout.

Please note that once you have signed-off your design proof via email we will not be able to make any further changes.

RETURNS

Please note we will not accept returns without prior agreement and will only accept returns due to damaged goods logged upon receipt and informed to the couriers.

When you return a damaged product to us we will issue a replacement as soon as possible, unless the item is un-personalised and a refund has been requested. In order for us to refund the full amount of the non-personalised item, it must be returned in the same packaging and in the condition that it was dispatched in so that it can be classed as re-sellable.

Products are made to order therefore More Than Words cannot offer refunds. Please note that if a design proof has been created and uploaded to your order, prior to a refund request, then you will only be refunded 50% of the product cost.

COPYRIGHT

All text and designs of prints and products are under strict copyright © More Than Words. You may not modify or replicate any item in any way without permission. Customers are responsible for ensuring copyright approval of any images or text supplied.

COLOUR VARIATIONS

Please note we will try our best to ensure the closest colour match possible, however images and designs may vary slightly from those viewed on your computer and we cannot accept liability for this.

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