About

Heritage Over the last 30 years we have gained an unrivalled reputation for high quality children's wooden products especially tailored to meet the demands of nurseries and schools. All of our products featured here are produced to the same exacting quality standards that our schools and nurseries demand

Quality All our products are designed and built in Woodhall Spa, Lincolnshire by skilled craftsmen using materials from sustainable sources. We are located on one site giving us complete control of all processes from design to dispatch ensuring you receive a quality product that will last for years to come.

Innovation Highly durable and robust, our products are famous for their strong visual appeal that stands the test of time in both aesthetics and engineering. All our products are designed to comply with the very latest safety standards.

We are proud members of the British Toy and Hobby Association (BTHA) and the Furniture Industry Research Association (FIRA)

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Delivery

Delivery

All Millhouse products are delivered FREE of charge to UK mainland addresses on Monday - Friday before 5pm.

If you require a Saturday delivery please contact Millhouse via the "ask the seller a question" page stating the item(s) you wish to purchase and we will get back to you via email with a Saturday delivery price.

Please refer to individual product pages for UK mainland delivery times.

Please note that a signature will be required on delivery.

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Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Mill House Manufacturing Design Ltd, Roughton Road, Kirkby on Bain, Woodhall Spa, Lincolnshire, LN10 6YL, GB

Terms and Conditions

Terms and Conditions

Millhouse complies with notonthehighstreet.com terms and conditions policy.

Copyright and Trademark

All logos, products, images, graphics and text on the website and promotional material is the property of Millhouse and cannot, under any circumstances be reproduced, sold or exploited without the prior written consent of Millhouse.

Description of Products

We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the site are correct at the time when the relevant information was entered onto the system. Although we aim to keep our site as up to date as possible, the information, including Product Descriptions, appearing on this site at a particular time may not always reflect the position at the exact moment you place an order.

Product dimensions are given to the nearest centimeter (width x height x depth).

Colours

Please note that we may alter specifications of our products from time to time. Any changes will be notified on this web site. The reproduction of colours is as accurate as photographic and publishing processes will allow and paint colours can vary from batch to batch. Whilst every effort has been made to portray items accurately no liability is accepted for any perceived variations between web site depiction and actual product.

5 Year Warranty

What is covered in the 5 year warranty?

Product failure under normal use as a result of a defect in material or workmanship

What is not covered in the 5 year warranty?

Any defect which arises from fair wear and tear, willful damage, negligence, abnormal working conditions, misuse or abuse or any failure by you to install, and/or maintain the product, part or component according to our Millhouse published instructions, or any modification, alteration or repair of the products, parts or components without our written approval.

Natural variations in wood grain or figure or the presence of character marks Changes in surface finishes due to aging or exposure to light, heat or moisture The matching of colours, grains, or textures of natural materials

How will my claim be resolved?

We will either repair the faulty component/part/product or replace the faulty component/part/product which is reasonably considered to be compatible.

Millhouse is a trading name of Mill House Manufacturing Design Ltd

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