Award winning Letterfest on Notonthehighstreet

About Letterfest

Original gifts, books and stationery, made in Devon.

Since 2009 we have been creating handmade personalised gifts, made to order and personalised with your details to make each one unique. Our illustrations of houses and pets are drawn by hand and printed with block colours for a cool, contemporary look. We print and frame typographic Art prints using Epson archival inks, we engrave stone, slate and terracotta, print stationery and personalised super soft cushions. And new for 2017 - our range of award winning personalised children’s books, printed with our gorgeous illustrations and your own unique story.

Our range of engraved slates, pebbles and trivets can be found at our second shop Letterfest Engraving www.notonthehighstreet.com/letterfestengraving

We are award winning! Creative Business of the year 2011, Best Customer Service 2012, Best Children’s Gift 2016, and shortlisted for Gift of the Year 2015.

We produce everything to order, so please contact us if you have a bespoke request.

Wendy Harrison, Owner, Letterfest

Personalised Engraved Christening stone from LetterfestPersonlaised Children's book from Letterfest for MummyWedding Venue Illustration from Letterfest

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Reviews

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    "My husband couldn't have been more thrilled with this book from our daughter of a few weeks old! Perfect first Father's Day present. Made a lot of other people who saw the book cry too! Thank you for making such a beautiful keepsake."
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    "The portrait is absolutely stunning, the couple we bought the gift for were over the moon when they saw it and it now has pride of place in their home. I would also suggest getting the portrait with the frame - simple, stunning and very stylish. I'll be using this seller again in the future without a doubt."
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    "Perfect! Husband loved his gift and people comment about how original and lovely it is, thanks!"
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    "Absolutely loved it it's in pride of place in our house with when my husband proposed our wedding date and the birth of our baby boy!! The date we became a family!!"
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Delivery

UK SHIPPING - Your package will be posted first class tracked post which will be with you within 3 working days after dispatch (please note production times on our products vary - please check individual timesacles on product pages)

INTERNATIONAL SHIPPING - Your package will be posted using international airmail using Airsure where available or International Signed for. Shipping to Europe takes approximately 3-5 business days. Shipping to the US takes approximately 7-10 business days. Shipping to Australia takes 2-3 weeks.

EXPRESS SHIPPING - we post using DPD next day courier and Royal Mail Special Delivery which is guaranteed delivery the next working day. Saturday Gauranteed delivery also avaialble.

If you are ordering an item for a special occassion, please leave plenty of time as the timings above are only approximate and parcels can take longer.

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Returns

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Returns Address

Vicarage Lawn, Barnstaple, North Devon, EX32 7BN, GB

Terms and Conditions

Terms and Conditions

Letterfest shall deliver the goods as specified. The customer shall provide payment for the goods prior to despatch.

Descriptions and specifications - Whilst every effort is made to ensure colours displayed are a close representation, slight variations in the actual goods may occur. As all of our items are made by hand, small variances may occur in each finished article.

Pebbles - Due to the nature of stone, each pebble is slightly different. They are various sizes (on average about 7cm), shapes (oval -ish!) and colours (shades of plum-grey and white). Please note this is a natural product, so pebbles will vary in size, colour, shape and texture. We think this is part of their charm as each one is unique, but please be aware that the photograph is an example only and your stone will be different. Shapes can be irregular and there are sometimes marks and fissures that occur naturally in the stone. I’ve sourced the stones from a quarry in the UK that specializes in landscaping and water features. As we engrave each pebble individually, the size of the text or image sometimes varies according to the size of pebble. Occasionally, when pebbles knock together, they leave small white marks on the surface - this is superficial and can be removed with a damp cloth.

Shipping - The price shown as PnP includes the cost of packaging and the post (by first class Royal Mail)

Damages - Although every effort is made in trying to get your parcel to you in perfect condition, sometimes damages do occur. You must let us know within 48 hours of receipt of your item if it has been damaged in transit. Wherever possible please email images of the damage via the NOTHS customer enquiry system so we can investigate with our courier. We will send a replacement of damaged goods immediately.

Duties and local taxes - Purchasers are responsible for any duties and/or taxes levied at the point of entry into the destination country.

Liability - Nothing in this agreement affects the statutory rights of a consumer. Subject thereto all representations, warranties, guarantees and conditions express or implied, statutory or otherwise are expressly excluded and Letterfest does not accept liability for loss, damage, or injury howsoever arising. Letterfest's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Letterfest to the customer.

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