GLAD GIFTS

Thank you for your enquiry regarding delivery.

Orders received before 11am (Monday - Friday) are picked and packed that day and shipped via First Class Royal Mail which has an expected delivery of 2-3 days, however during busy period such as Black Friday, Cyber Monday, Christmas and Mother's Day this may be longer. Royal Mail last date for Christmas deliver is midday on Wednesday 20th, however please order in plenty of time to avoid disappointment. On products where it is available, if you have selected gift wrap please allow an additional day for delivery.

Please note that any orders that are discounted as part of the NOTHS Black Friday order will not be accepted and dispatched until Monday. We expect this weekend to be extremely busy so orders will be dispatched in the order they were placed on the NOTHS site, however there may be a delay in items getting to you due the strain this weekend puts on the Royal Mail postal system. Any orders that are for full priced items will be dispatched as per the terms above.

Personalised books and journals are sent via Royal Mail Tracked 48 hour delivery. The last date to order a personalised product for Christmas 2017 is Thursday 14th December.

All our products are sent out as parcels and they rarely go missing, so if your order hasn't arrived please check to see if you have been left a card. However, should your order fail to turn up, or there is a problem with it, please contact us through your NOTHS order as we will be delighted to help sort this for you.

Dates posted on NOTHS are estimates and actual delivery depends on postal services in your area.

Each year we support 2 key charities. In 2018 it is Winston's Wish & The Wildlife Trusts so we are sorry but were are unable to support specific requests for charitable donations.