We believe that being part of a family, whatever that word means for you, is one of the most rewarding things we can do during our time on this planet. Whether your family is made up of friends, lovers, parents, siblings or children, families require patience, compassion, and a whole lot of work. Our products are designed to allow everyone, no matter what their family make up, to celebrate this chaotic, glorious and often complicated but always rewarding form of love.
Innovating Journals, Books & Stationery since 2007.
UK orders received before 12am (Monday - Friday) are usually picked and packed the same day.
Overseas orders received before 12am (Monday - Friday) are picked and packed the same day and delivery timescales depend on delivery location.
In busy periods such as Black Friday and Christmas, this may take a little longer.
MADE TO ORDER
All Made To Order (including personalised) gifts are handmade and take 3 working days and are then shipped.
ORDERING MULTIPLE ITEMS
If you order a Made To Order gifts at the same time as a Stock item gift then these will be shipped to you in separate parcels to the timescales outlined above.
Our last order dates, to ensure they are with you for Christmas, are:
• Made To Order (including personalised) products is 14th December.
• Stock products is Wednesday 21st December
PACKAGE & POSTAGE
Our products rarely go missing, however if your order hasn't arrived within 3 working days after the expected delivery date please check to see if you have been left a card. However, should your order fail to turn up, or there is a problem with it, please do contact us through your order as we will be delighted to help sort this for you.
Each year we support 2 key charities, so we are unable to support requests for charitable donations.
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
Studio 100, The Old Leather Factory, Glove Factory Studios, Holt, Wiltshire, BA14 6RJ, GB
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Registered VAT No.: 909548492