We are currently all well and working to continue to provide our products to your wonderful friends and family. Now is the time to ensure we all feel loved and part of a caring society. In this unprecedented time of social distancing we must keep busy and feel engaged so your gift can be sent directly to the home anyone self isolating or who you are unable to personally visit. Together we will come through this.
We believe that being part of a family, what ever that word means for you, is one of the most rewarding things we can do during our time on this planet. Whether your family is made up of friends, lovers, parents, siblings or children, families require patience, compassion, and a whole lot of work. Our products are designed to allow everyone, no matter what their family make up, to celebrate this chaotic, glorious and often complicated but always rewarding form of love.
Innovating Journals, Books & Stationery since 2007.
CHRISTMAS & NEW YEAR 2020
We would like to wish you all a Happy Christmas and Best Wishes for 2021. All our elves will be taking a well earned break from Monday 21st December to Monday 4th January. We will still be accepting orders during this period, but there will be delayed shipping and they won't be dispatched until the new year. Thank you for your patience.
Orders received before 12am (Monday - Friday) are picked and packed the next and shipped via First Class Royal Mail which has an expected delivery of 2-3 days, however during busy period such as Black Friday, Cyber Monday, Christmas and Mother's Day this may be longer. Royal Mail last date for Christmas deliver is midday on Monday 21st December 2021, however please order in plenty of time to avoid disappointment.
Dates posted on NOTHS are estimates and actual delivery depends on postal services in your area. Currently Royal Mail are running behind schedule by up to 4 days in some areas even with first class and tracked postal services.
Personalised books and journals are handmade and you need to allow at least a week for us to create your products and then they are sent via Royal Mail Tracked 48 hour delivery to addresses in the UK. The last date to order a personalised product for Christmas 2020 is Sunday 13th December.
Please note that any orders that are discounted as part of the NOTHS Black Friday Sale may be accepted but will not be dispatched until the Monday. We expect this weekend to be extremely busy so orders will be dispatched in the order they were placed on the NOTHS site, however there may be a delay in items getting to you due the strain this weekend puts on the Royal Mail postal system. Any orders that are for full priced items will be dispatched as per the terms above.
PACKAGE & POSTAGE
All our products are sent out as parcels and they rarely go missing, so if your order hasn't arrived please check to see if you have been left a card. However, should your order fail to turn up, or there is a problem with it, please contact us through your NOTHS order as we will be delighted to help sort this for you.
Each year we support 2 key charities. In 2020 this is Alzheimer / Dementia.
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WATERHOUSE, WATERHOUSE LANE, MONKTON COMBE, BATH, BA2 7JA, GB
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