FROM YOU TO ME

DELIVERY

Orders received before 11am (Monday - Friday) are picked and packed the next day and shipped via First Class Royal Mail which has an expected delivery of 2-3 days, however during busy period such as Black Friday, Cyber Monday, Christmas and Mother's Day this may be longer.

CHRISTMAS

Our last date for personalised/made to order items, to ensure they are with you for Christmas is the 13th December.

For all other items we remain open and shipping out gifts until 11am on Wed 23rd December, however Royal Mail's last date for Christmas delivery is 11am Monday 20th December 2021.

Please do order in plenty of time to avoid disappointment.

Dates posted on NOTHS are estimates and actual delivery depends on postal services in your area.

PERSONALISED ITEMS

Personalised books and journals are handmade and you need to allow at least a week for us to create your products and then they are sent via UPS Tracked 48 hour delivery to addresses in the UK.

BLACK FRIDAY

Please note that any orders that are discounted as part of the NOTHS Black Friday Sale may be accepted, but will not be dispatched until the Monday. We expect this weekend to be extremely busy so orders will be dispatched in the order they were placed on the NOTHS site, however there may be a delay in items getting to you due the strain this weekend puts on the postal and courier system. Any orders that are for full-priced items will be dispatched as per the terms above.

PACKAGE & POSTAGE

All our products are sent out as letters or parcels and they rarely go missing, so if your order hasn't arrived please check to see if you have been left a card. However, should your order fail to turn up, or there is a problem with it, please contact us through your NOTHS order as we will be delighted to help sort this for you.

CHARITABLE SUPPORT

Each year we support 2 key charities. 2022 is under discussion.