About

Eqo living is an online business selling reusables to encourage a waste-free lifestyle. The products we source offer style and substance, and we love functional and beautiful products that help you and your family live a healthy, waste-free life.

Living an eco-friendly, sustainable lifestyle starts at home and with so many products out there we have made sure to acrfully craft a gorgeous collection of stylish, yet sustainable, products that you can use again - and again whilst on the go or around the home.

We are a small family run business providing a friendly and personal service. We run the business from a green business park in Bristol, which is an eco hub for all things green, sustainable and eco-friendly so we fit right in!

We reuse as much packaging as we can, and any new packaing we buy is always recycled and/or compostable. If you do receive plastic bubble wrap in your parcel, it has been re-used and we hope that our customers would do the same.

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Delivery

In line with notonthehighstreet.com our standard delivery charge is £2.75 for goods except for larger or heavier items.

Standard Delivery - sent by Royal Mail first class post, but this is not a tracked service. Royal Mail will try to deliver once, and leave a card to collect from your local sorting office if you are not home. Unfortunately, as this is not a tracked service, we are unable to find out where your parcel is if you have not received it. We recommend calling your local sorting office, checking with neighbours or asking your local postman/lady.

Tracked Express Delivery - we use DHL Next day for this service who deliver Monday-Friday. Please ensure your order is made before 11am for dispatch the same day, if your order is made on a Friday it will not be delivered until the following Monday.

NB: If you would like your order to be left in a safe place if you are not in, you will need to leave a note for the driver clearly showing your name, the date, the tracking reference and your signature. If you do choose to use this method it would be at your own risk.

(We use a signed for, next day courier for this service and though 99% of deliveries arrive the next day we cannot absolutely guarantee this as the delivery service is out of our control.)

DELIVERY QUERIES

If you have any questions on our delivery options please just contact us using the ‘ask seller a question’ button.

Please see notonthehighstreet.com's delivery policy.

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Studio 124, Filwood Green Business Park, 1 Filwood Lane, Bristol, BS4 1ET, GB

Terms and Conditions

Please see notonthehighstreet.com's terms & conditions.