BAO is all about balancing and calming sensitive skin, but is ideal for all skin types. Certified Organic, Natural, Cruelty Free and Vegan-Making Skin Happy!
I have over 15 years’ experience in the beauty industry, which included owning a high-end beauty spa for four years, and I’ve been in love with natural skin care for as long as I can remember.
Living in Australia for four incredible years exposed me to such a nourishing holistic way of life. They were (and in my eyes still are) ahead of the UK. I’m a huge water baby and it was surfing that led me to move to Australia in the first place. It was Australia where I really fell in love with this relaxing holistic way of life. So, I completed my diploma and naturally, started my journey into the beauty industry. So, fast forward over 10 years and I’m back in my home town of Sandbanks in Dorset 2009. Unfortunately I had to return home because I was extremely poorly with digestive issues. Rushed to hospital and was diagnosed with Crohn's Disease and Ulcerative Colitis there and then. Read my full story here.
But in 2010 I opened my own beauty business which I started from home, from the ground up with only three customers. I was working from home full-time after only 6 months, as a beauty therapist offering waxing, facials and massages.
I was still so in love with natural skincare, that in 2012 I travelled up to London to continue my studies, completing courses in natural skincare formulation. I then expanded my business to opening a high-end beauty salon in 2014, it was a massive success but came to an end in early 2018 due to my IBD.
Launching BAO Skincare in 2018 was the best thing I ever did, my beauty customers loved it and I was getting new customers (from all over the county) every day. However, yet again my life got put on hold and unfortunately, in 2019 and 2020 I spent mostly in hospital incredibly ill with my IBD. This resulted in me having back surgery and three very major operations. I now have a stoma and I’ve got my life back!
As a small business (of just me) please appreciate that I pack all of the orders from my home and still use the Post Office and Royal Mail with drop and go. This therefore means I get the tracking number after I have completed your order and dropped off your package. Currently I go to the post office Mondays, Wednesdays and Fridays. I send everything first class signed for, this means it will arrive the next day. I will send you an email notification once your order has been dispatched and you can contact me at any time if you have any questions.
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Please keep in mind that BAO products are handmade and natural so they can differ from batch to batch (slight changes in colour or scent for example) however they all have an expiry date which is set from the date they are made not opened. If you receive a damaged product or item , please contact me immediately.
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