⏵ How do I track my order?
Log in to your account to find your tracking details, or use the tracking link provided in your dispatch email.
⏵ What are your products made from?
We offer an unrivalled quality promise, ensuring every product is made with real, high-quality ingredients. All items are handpicked to order, and we regularly introduce new products to keep our collections fresh. A full product list can be requested.
⏵ Are you able to provide a nut or soy-free hamper?
We cannot guarantee a completely nut- or soy-free hamper. However, please contact us directly with your requirements, we stock products without nuts or soy and may be able to assist.
⏵ Can I set a delivery date for the future?Yes. Select your preferred delivery date when placing your order.
⏵ Do I have to be 18 years or older to purchase?Some hampers allow alcohol to be added. If you opt to add alcohol, you must be at least 18 years old.
CORPORATE & LARGE VOLUME ORDERS
⏵ What corporate & bespoke gift services do you offer?
For orders of 10+ hampers, we offer custom sleeves, branded inserts, and personalised options. Please contact us to discuss your requirements.
⏵ Do you offer discounts on larger orders?We can provide a bespoke quote for orders of 10 or more across our product range.
SUSTAINABILITY & ETHICS
1. Sustainable by Design: We use recyclable and biodegradable packaging wherever possible and partner with suppliers who share our values.
2. Carbon-Conscious Delivery: We prioritise carbon-neutral courier services to minimise environmental impact.
3. Local First: We source products and packaging as locally as possible, supporting British makers and reducing transport miles.
4. Naturally Considered: Sustainability at the heart, with many refined-sugar-free and whole-food options, indulgence with integrity.
5. Gifts that Give Twice: Every gift quietly gives twice, with a donation to a global cause in your recipient’s honour.
⏵ How is my hamper packaged?
Your hamper arrives in our signature EDEN & CO. presentation box, measuring approximately 30cm x 24cm x 10cm and weighing around 2kg. Inside, it’s cushioned with soft paper ruffles for both protection and the pleasure of unveiling. A personalised gift card rests within, ready to be discovered. For its journey, your hamper is placed in a bespoke double-wall postal outer, sealed for secure and discreet delivery.
