⏵ How do I track my order?
Log in to your account to find your tracking details, or use the tracking link provided in your dispatch email.
⏵ What are your products made from?
We offer an unrivalled quality promise, ensuring every product is made with real, high-quality ingredients. All items are handpicked to order, and we regularly introduce new products to keep our collections fresh. A full product list can be requested.
⏵ Are you able to provide a nut or soy-free hamper?
We cannot guarantee a completely nut- or soy-free hamper. However, please contact us directly with your requirements, we stock products without nuts or soy and may be able to assist.
⏵ Can I set a delivery date for the future?
Yes. Select your preferred delivery date when placing your order.
⏵ Do I have to be 18 years or older to purchase?
Some hampers allow alcohol to be added. If you opt to add alcohol, you must be at least 18 years old.
CORPORATE & LARGE VOLUME ORDERS
⏵ What corporate & bespoke gift services do you offer?
For orders of 10+ hampers, we offer custom sleeves, branded inserts, and personalised options. Please contact us to discuss your requirements.
⏵ Do you offer discounts on larger orders?
We can provide a bespoke quote for orders of 10 or more across our product range.
SUSTAINABILITY & ETHICS
1. Sustainable by Design: We use recyclable and biodegradable packaging wherever possible and partner with suppliers who share our values.
2. Carbon-Conscious Delivery: We prioritise carbon-neutral courier services to minimise environmental impact.
3. Local First: We source products and packaging as locally as possible, supporting British makers and reducing transport miles.
4. Naturally Considered: Sustainability at the heart, with many refined-sugar-free and whole-food options, indulgence with integrity.
5. Gifts that Give Twice: Every gift quietly gives twice, with a donation to a global cause in your recipient’s honour.
⏵ How is my gift packaged?
Your gift arrives in our signature EDEN & CO. presentation gift tube, measuring approximately 24cm x 8cm x 10cm and weighing around 1kg. Inside, a personalised gift card rests within, ready to be discovered. For its journey, your gift tube is placed in a bespoke postal outer, sealed for secure and discreet delivery.
