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All orders are sent with Royal Mail 1st Class letter post, which is estimated 1-2 working days after dispatch via Royal Mail and will be delivered with your usual letter post. This is an untracked service and may arrive after the Royal Mail estimate, depending on delays in the postal network.

Please consider upgrading to the express option if you'd like a tracked, next day service. This service requires a signature on delivery, so please ensure there'll be someone at your address to accept delivery. Express orders are sent via Royal Mail Special Delivery and can be tracked via your order's tracking number once dispatched.

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.