Our best friend photo tile and handmade leather keyring

A bit about how we started

A one woman business run in the heart of the countryside in Wiltshire.

Hello! I am Marlies, the person behind Olivia Morgan Ltd. It is named after my middle name and surname, as the it is all run by myself, from the designs to the customer service.

I started up Olivia Morgan back in 2014 just as I finishing university, where I studied printed textiles. I have always had a passion for art and design. So running my own creative business was the next logical step for me.

When I first started I made orders from my tiny one bed studio flat in the evenings after my day job. Fast forward four years and I now run my business from a beautiful studio space in the heart of the Wiltshire countryside. Its definitely a full time job and one that I love.

I love developing new products and creating new patterns for them. When I get a sale for a new product or design I always get very excited that someone else out there loves it too!

Thats me! Where all the orders are made and packed

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Reviews

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    "Hanging in pride on my son and daughter in law’s Christmas tree."
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    Independent review

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    "They looked so much better than I imagined. I ensured the photo's provided would accommodate the text, and it just looked so nice. I used it to ask my closest two friends to be my bridesmaids, and they absolutely loved the tiles with the message. Good contact with seller as well and they sent this SUPER quick!! Very pleased."
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    "I have bought two of these now. Both as gifts - both were beautiful, and delivered ahead of schedule! Quick email response to a query I had too. Would highly recommend"
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    "Really prompt delivery - my niece and her new husband loved it! Thank you."
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Delivery

I send all parcels and letters by 24 hour Royal Mail - 90% of them arrive the next working day after it is dispatched. Orders are made the day after the order is placed and sent the same day, so you can generally expect your order to arrive two working days after you ordered. If you need something urgently please get in touch prior to ordering.

All packages are wrapped carefully with care to ensure they arrive safely with you. If you would like your item to be sent direct to the recipient please ensure you select that is is a gift at the check out. This ensures that a gift invoice can be included for you, with a short message. I do try to re use packaging wherever possible to help with unnecessary rubbish, so please do keep your packing and reuse it in the future!

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Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Unit 3, Yarnbury Court, Wylye, Wiltshire, BA12 0QE, GB

Terms and Conditions

All Personalised products are non returnable or refundable, as per NOTHS Terms and Conditions.

If Items are not collected from the post office and are returned to me by Royal Mail, then the customer has to pay for the re-delivery costs as it is the customers responsibility to collect their parcel or arrange a redelivery with royal mail if they miss the first delivery.

You have 30 days after you place your order to get in touch about any issues with your order or to let us know it has not yet arrived. After this time has passed we cannot be held responsible for your order.

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Please see notonthehighstreet.com's terms & conditions.