Personalised Sewing Mug

Orders are usually dispatched same day / next working day.

This product is sent with FREE DELIVERY using Royal Mail's 2nd class service, however, UK customers have the option to upgrade to 1st class (note, this does not speed up order processing time, only the delivery time).

Please note, as we rely on Royal Mail to deliver orders, please note that all delivery times are ESTIMATED.

Cloud 9 Design cannot be held responsible for non-delivery if the recipient is unavailable at the attempted time of delivery, or if the supplied delivery address is incorrect. If you have missed an attempted delivery and the postman has left a card with instructions on how to arrange redelivery or collect your package, it is your responsibility to make such arrangements. If goods are returned to Cloud 9 Design, we reserve the right to make an additional shipping charge to re-ship the order.

Please see Cloud 9 Design's T&C's on their storefront for more information.

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.