Arabella Boutique | Storefront | notonthehighstreet.com
Cover image for brand including owner with boxes

About Arabella Boutique Ltd

Mother-daughter team crafting thoughtful, stylish maternity essentials to support and celebrate every stage of motherhood-from bump to baby and beyond

Welcome to our shop! I’m a single mum to my beautiful daughter, Arabella. The idea for this business came to life while I was pregnant with her. Like many mums-to-be, I was searching for maternity items that combined comfort, style, and a senitmental touch.

Running this business is now my full-time job and my absolute joy. Arabella and I are a team in everything I do, and this shop reflects our journey together. Each item is chosen or created with the thought, love, and care I would want for myself or a friend.

Our mission is to provide mums with quality, thoughtful maternity items that make every moment special—whether you're expecting, nesting, or stepping into motherhood. Thank you for letting Arabella and me be part of your journey. We’re honoured to bring you beautiful, purposeful products that support and celebrate the incredible adventure of motherhood.

Model with maternity bag Collage of productsBaby style maternity bag

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Delivery

Thank you for shopping with us on Not On The High Street! Here, you'll find everything you need to know about our delivery process.

Dispatch Time

We aim to get your order ready and dispatched within **1-2 business days**. Once your item has been carefully packaged, we'll send it on its way to you.

Delivery Partners

We work with trusted partners to deliver your order safely and efficiently:

- **Royal Mail**: Reliable, timely deliveries within the UK and for international shipments.

- **Evri**: Great for handling domestic and international deliveries with an added layer of tracking.

Delivery Options

- **UK Delivery**: Enjoy fast and reliable shipping across the UK with Royal Mail and Evri.

- **International Delivery**: We offer delivery to many destinations worldwide. Exact delivery times and costs may vary depending on your location, and additional customs charges may apply in some countries.

Estimated Delivery Times

While delivery times may vary, here’s what you can typically expect after dispatch:

- **UK Standard Delivery**: 2-5 business days

- **Europe**: 5-10 business days

- **Worldwide**: 7-15 business days

Please note that these times are estimates and can vary due to customs clearance or other local handling times.

Important Information

- **Customs and Import Fees**: For international orders, any customs or import fees are the responsibility of the recipient. We recommend checking with your local customs office to understand any potential additional costs.

- **Address Accuracy**: Please double-check your delivery address before placing your order to avoid any delays.

For any further questions or support, feel free to reach out to our team. Happy shopping!

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

96 The Mount, Shrewsbury, SY3 8PL, GB

Terms and Conditions

Products and Services

- **Product Description**: We aim to provide accurate descriptions, specifications, and images of our products. However, slight variations may occur due to the handmade/unique nature of certain products.

- **Availability**: All products are subject to availability. In the event that a product becomes unavailable after an order is placed, we will inform you and offer an alternative or full refund.

Orders

- **Order Acceptance**: Orders are accepted via the NOTHS platform. We reserve the right to reject any order for any reason.

- **Order Confirmation**: Once your order is accepted, we will confirm by email. Your order is considered confirmed once payment is completed.

Pricing and Payment

- **Prices**: Prices displayed on NOTHS include VAT (where applicable) and are stated in [Currency, e.g., GBP]. We reserve the right to change prices at any time, but any changes will not affect confirmed orders.

- **Payment**: All payments are handled securely through the NOTHS payment processing system. We do not have access to your payment details.

Shipping and Delivery

- **Shipping Costs**: Shipping costs are calculated and displayed at checkout. International shipping may incur additional fees, such as customs charges, which the buyer is responsible for.

- **Delivery Times**: Estimated delivery times are provided at checkout. However, please note that delivery times are estimates and may vary due to unforeseen delays.

- **Tracking**: Where available, tracking information will be provided once your order is dispatched.

Returns, Refunds, and Cancellations**

- **Cancellations**: You may cancel your order within 24 hours of placing it unless the product has already been dispatched.

- **Returns Policy**: We accept returns on non-personalized items within 14 days of receipt, provided the item is in its original condition and packaging. Return shipping costs are the responsibility of the buyer unless the item is faulty.

- **Personalized/Custom Orders**: Personalized items are non-returnable unless damaged or defective upon receipt.

- **Refunds**: Refunds will be processed within 14 days of receiving the returned item. Refunds will be issued to the original payment method.

Product Warranties and Liability

- **Warranty**: We warrant that our products will be free from material defects upon delivery. This warranty does not cover damage resulting from misuse, alteration, or improper care of the product.

- **Limitation of Liability**: Our liability for any claim is limited to the amount paid by the buyer. We are not liable for any indirect, special, or consequential damages.

Privacy and Data Protection

- We respect your privacy and will only use your personal information in accordance with NOTHS’s Privacy Policy. For details on how we collect, store, and use personal information, please review the NOTHS privacy guidelines.

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Please see notonthehighstreet.com's terms & conditions.

Registered VAT No.: GB478330276