ASA INFORMATION AND GUIDANCE

Please note that the product(s) that we have called in to shoot may be more expensive than the base price currently shown on your product page. This also includes instances where we have called in more than one item. If your base price needs to be amended in order to match the main image and meet Advertising Standards Authority guidelines, we’ll be in touch to discuss what actions you’ll need to take closer to the time.

You can read more about why this is required and recent communications we have had with the Advertising Standards Authority below on The Hub. Please paste this into your browser to review.

https://thehub.notonthehighstreet.com/uncategorized/asa-guidance-on-product-listings/

If you have any questions on this subject and/or feel that there may be a pricing issue in relation to the product(s) called in, feel free to raise a CMS support enquiry under ‘Campaign Terms & Support’.

FAQs

How long will these images be used for?

The campaign runs from 10th October 2022 - 24th December 2022

What do I do if my product is out of stock or if it’s unavailable during the campaign period?

If you are unable to send the product to us, please let us know via the CMS call in thread.

What will the campaign look like?

The campaign will run across our site and marketing channels including email, Facebook and Instagram.

What will my photo look like?

Please note, at this stage we cannot guarantee if you will receive a dedicated individual image or be part of a wider lifestyle photo that contains multiple products.

How much stock do I need?

Unfortunately, we can't advise on stock levels. We ask that the product is available to buy at the time the campaign starts and you try your best to stay in stock throughout the duration of the period.

When will I know if my product has been featured?

We can’t confirm your product will be featured until the photoshoot is complete. Should your product(s) be selected for the campaign, you’ll receive an official invitation to the email address listed within the CMS to confirm your inclusion shortly after the photoshoot. If you’ve got any questions about this, please contact us by raising a new query via the CMS within ‘Campaign Terms & Support’.

Will you increase the commission on this product if I feature?

Please note, if your product is selected for the campaign, the commission will remain at 25% plus VAT. Please note that you will need to make the product exclusive (available only on NOTHS and your own website) for the duration of the campaign.

Please note that you will need to make the product exclusive (available only on NOTHS and your own website) for the duration of the campaign.

Hmm, I have a question that isn’t answered here...

No probs – feel free to raise a CMS support query under ‘Campaign Terms & Support’ and we’ll get back to you as soon as possible.