3 customer reviews
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10 Jan 2013
Ella James's response:
Thanks for your feedback. We’re sorry that your order wasn’t received as quickly as you had hoped and totally understand the disappointment this has caused. Your order was not dispatched within the timeframes stated on the website and this is entirely our responsibility. If you would like a refund, please contact us via your order enquiry so that we can confirm the cancellation of your order and arrange for the item(s) to be returned and a refund issued. Again, we’re very sorry for the delay, and please let us know if we can assist you further.
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04 Aug 2012
These were a gift for someone and they were delighted with them.
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12 Aug 2011
No comment supplied.
read about our product rating system
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ratings guide | |
|---|---|---|
| trusted independent customer feedback forum |
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This product is dispatched to you by Ella James.
| estimated delivery |
price | |
|---|---|---|
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2-5 days | £2.75$4.54€3.42$4.48 |
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if ordered before 12pm | £7.70$12.72€9.57$12.56 |
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next available Saturday | £15.70$25.93€19.52$25.61 |
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3-5 days | £3.95$6.52€4.91$6.44 |
| estimated delivery |
price | |
|---|---|---|
| Highlands/Islands of Scotland |
2-5 days
from dispatch |
£2.75$4.54€3.42$4.48 |
| N Ireland |
2-5 days
from dispatch |
£2.75$4.54€3.42$4.48 |
| Other UK Islands |
2-5 days
from dispatch |
£4.95$8.17€6.15$8.07 |
| estimated delivery |
price | |
|---|---|---|
| Western Europe |
2-5 days
from dispatch |
£9.95$16.43€12.37$16.23 |
| Rest of Europe |
5-10 days
from dispatch |
£9.95$16.43€12.37$16.23 |
| USA & Canada |
5-10 days
from dispatch |
£17.95$29.65€22.32$29.28 |
| Far East & Australasia |
5-10 days
from dispatch |
£17.95$29.65€22.32$29.28 |
| Rest of World |
5-14 days
from dispatch |
£17.95$29.65€22.32$29.28 |
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.Loading...











Poor finish. Half of the order was not what I had ordered and arrived after Christmas when a Christmas delivery had been promised.