Here are the answers to some frequently asked questions to help you with


Click to highlight the answers.

  • My business is not registered in the UK or Ireland, can I still join?

    answerClick on a question

    notonthehighstreet.com currently only accepts Partners with a UK or Irish business address. If you'd like to be notified when applications from other international businesses are open, register your interest here.

  • Does my business need to be VAT registered before I apply?

    answerClick on a question

    In order to sell through notonthehighstreet.com, you will need to be registered as appropriate according to your turnover or size. However, you do not need to be a VAT registered business at the time of applying to sell with us. Apply to sell with us.

  • If I have filled in the application to join notonthehighstreet.com, am I obligated to join?

    answerClick on a question

    Not at all. Completing the form gives us the opportunity to hear more about your business and to give you the appropriate information about working with us should you be accepted. Apply to sell with us.

  • What is your joining fee and commission charge?

    answerClick on a question

    Our membership fee is £199+VAT and we charge a commission rate of 25%+VAT on each gross sale. Apply to sell with us.

  • Do I have to pay an annual membership renewal fee or listing fees?

    answerClick on a question

    No, there’s a one-off joining fee to sell with us, and there are no charges to list products. Apply to sell with us.

  • Do the prices I charge on notonthehighstreet.com need to match my own website?

    answerClick on a question

    You are completely free to set your own prices on notonthehighstreet.com. Apply to sell with us.

  • Can you review my application without photographs of my products?

    answerClick on a question

    No. You’ll need to provide images of the products you would like to sell, either by giving us a website address where your photographs can be found (this can be your own site, or a link to an online photo sharing application such as Flickr or similar), or attaching them to the email you received on application. Apply to sell with us.

  • Do I need professional images of my products to be accepted?

    answerClick on a question

    No, but product imagery is a key aspect of success on our platform. We need all images to be square, and find that bright, naturally lit photography maximises sales for our Partners. In our experience, images of products on mannequins or with dark backgrounds do not work as well. Apply to sell with us.

  • Why haven’t I had a response to my application?

    answerClick on a question

    We may not have all the information we need to process your application. Have you:

    • Applied to sell with us by filling in this online application form?
    • Sent images of your products either through your website, a photo sharing website or as attachments to the email you received on application?
    • Waited at least seven days since you sent us your product photography?
    • Ensured that your email spam and junk filters recognise notonthehighstreet.com as a safe contact so you can receive our email response?

    Please make sure you’ve completed all these steps. If you’ve done all of these, get in touch via membership@notonthehighstreet.com so that we can further your application.

  • What happens if my application is successful?

    answerClick on a question

    The new business team will be in touch with instructions of how to move forward and complete your membership with us.

  • What if I have applied before?

    answerClick on a question

    If you have new products or updated photography, please do get back in touch with us via membership@notonthehighstreet.com and we will be happy to re-review your application. Please note that we require images of your updated range in order to re-review your application. There’s no need to fill in the application form again as we’ll have your details on record.

  • Do I fill in the application form if I want to be a part of your affiliate scheme?

    answerClick on a question

    No, click here and use this form instead.