customer terms & conditions

IMPORTANT NOTE: As well as reading the following Terms & Conditions to which you have agreed by using this Site, you should also refer to the terms and conditions of each individual seller ("Seller”) on their notonthehighstreet.com home or product pages before making any order.

acceptance of terms

These provisions (including the Privacy Policy together with any other documents referred to in these provisions) set out the terms and conditions on which you may make use of the notonthehighstreet.com website (the “Site”) or our mobile application service (the “App”) (together the "Service"), whether as a guest or registered user ("Customer Terms").

We may update these Customer Terms (and the documents referred to in them) and any aspect of the Service from time to time and will notify such changes to you by uploading details of them on the Site. You should review the Customer Terms periodically for changes. By using the Site you agree to be bound by these Customer Terms. If you do not agree to these Customer Terms then please do not use the Services or any part of them.

1. About us

The Services are operated by Notonthehighstreet Enterprises Limited ("we"). We are registered in England and Wales under company number 5591382 and with our registered office address at First Floor, Lion House, Red Lion Street, Richmond, Surrey TW9 1RE. Our VAT number is 872468392.

2. Accessing our Service

Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the Site without notice. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.

From time to time, we may restrict access to any or all of the Services, to users who have registered with us. Any personal data and other information provided by you is processed by us in accordance with our Privacy Policy. By providing any such personal data or other information you agree to the terms of our Privacy Policy.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Customer Terms.

3. Use of the App

(a) We grant you the right to use the App only for your personal use on an iOS product that you own or control. You may not: (a) modify, copy, publish, license, sell or otherwise commercialise the App or any information or software associated with it; (b) rent, lease or otherwise transfer rights to the App; or (c) use the App in any way that could impair our Site or Service in any way or interfere with any party’s use or enjoyment of our Site or Service.

(b) Neither we nor any of our licensors or service providers has any obligation to provide any maintenance and support services with respect to the App or any other part of the Service.

(c) In using the App through an iOS product, you confirm that you have agreed to the applicable Apple Terms and Conditions relating to such use.

If you breach any of these Customer Terms, your right to use the Site and/or Service will cease immediately and you must, at our option, return and/or destroy any copies of the content you have made.

4. Intellectual property rights

We own, or are the licensee to, all right, title and interest in and to the Service, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble or otherwise attempt to derive source code from the App or any other part of the Service.

You must not extract or otherwise use any of the content on the Site and/or Service for commercial purposes without obtaining a licence to do so from us or our licensors.

We respect the intellectual property rights of others and we ask our Sellers to do the same. If you are aware that any of your intellectual property rights have been infringed on the Site, please contact us here to report the concern.

5. Description of notonthehighstreet.com's service

Please note that when you decide to purchase goods and/or services the resulting legal contract is between you and that Seller and such contract shall compromise of these Customer Terms, the email confirmation of your order and the applicable details on the product page and you agree to be bound by all such provisions.

You should carefully review the Customer Terms, the email confirmation of your order and the applicable details on the product page in relation to the order. If there is any conflict or inconsistency between these Customer Terms and the email confirmation of your order or the applicable details on the product page, these Customer Terms shall prevail to the extent of the conflict or inconsistency.

We cannot give any undertaking, that goods and/or services you purchase from Sellers through the Site will be of satisfactory quality, and this and any other such warranties (whether express or implied) are disclaimed by us absolutely to the fullest extent permitted by law. This disclaimer does not affect your statutory rights against the Seller. Where you order goods and/or services through the Site we may disclose your customer information related to that transaction to the relevant Seller.

We do not review or control, and are not responsible in any way for, listings provided by Sellers and at no time do we possess any items offered for sale by Sellers through the Site.

6. Disclaimer of Warranties and limitation of liability

(a )To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.

(b) The Site and App are provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.

(c) You download and use the App at your own discretion and risk, and you are solely responsible for any damages to your hardware device(s) or loss of data that results from the download or use of the App.

(d) Neither we nor our licensors are liable to you or any user for any use or misuse of the App. Such limitation: (a) includes direct damages, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised of the possibility of such damages); (b) includes indirect, incidental, consequential, special, exemplary and punitive damages, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised of the possibility of such damages); (c) applies whether damages arise from use or misuse of and reliance on this App, from inability to use the App, or from the interruption, suspension or termination of the App (including any damages incurred by third parties).

(e) Nothing in these Customer Terms shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.

7. How contracts are formed between you and Sellers

Each order you place shall be deemed to be an offer by you to purchase the goods and/or services specified within it subject to the Customer Terms and the applicable details on the product page.

No order shall be deemed to be accepted by the Seller until we (acting as the commercial agent of the Seller) issue an email acknowledgement of order. The contract between you and a Seller will relate only to those goods and/or services notified in the email acknowledgement of order.

8. Payment methods

Purchases for goods and/or services you make with Sellers may only be paid for using a debit or credit card through our payment facility (or any other payment method which we may make available from time to time). In accepting or otherwise processing your payments related to the purchase of items from sellers, we act in the capacity as commercial agent of the Seller. The Seller acknowledges and agrees that the valid payment by you to us for the purchase of item(s) between you and the Seller will satisfy your obligation to pay the Seller for the relevant item(s) and consequently, any debt obligations owed by you to the Seller for the purchase of such items shall be extinguished at that time. The Seller further agrees that it will not seek recourse (legal or otherwise) against you for payment of items if you have validly paid us. All prices shall be shown in the applicable currency and payable in that currency. You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions). You accept that item prices in the currencies displayed do not vary according to your location; delivery charges will vary depending on the destination to choose to have the item delivered. For delivery destinations within the EU prices include VAT or other sales taxes where applicable. For delivery destinations outside the EU, prices do not include VAT or other sales taxes.

9. Refusal of transaction

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

10. Delivery arrangements

Your shopping basket on the Site displays the goods you have chosen, the Seller who shall provide them and details of postage and packing. The delivery costs for each Seller vary according to the delivery methods they offer. Any delivery times quoted are in working days.

11. Import regulations and duty

If you order goods from our Site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

12. Returns

If you wish to discuss or organise a return, exchange or refund of any non-cancellable item purchased through the Site (see below for a description of non-cancellable items), please contact the Seller directly using the order enquiry facility on the Site in accordance with our Returns & Refunds Policy. Any returns or refunds shall be made by the Seller in accordance with the Returns & Refunds Policy.

13. Links

You may link to our home page on the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The Company expressly reserves the right to revoke the right granted in this clause for breach of these Customer Terms and to take any action it deems appropriate.

Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission at any time.

The Site provides links to other websites for your information. If you use these links, you leave the Site. We have not reviewed these third party websites and we have no control over such sites or resources. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them including the group gifting application which is provided by a third party.

14. Uploading material to the Site

Uploaded material must not: (i) be defamatory of any person; (ii) contain material which is obscene, discriminatory, offensive, hateful, threatening or inflammatory; (iii) infringe any copyright, database right or trade mark of any other person; (iv) be likely to deceive any person; (v) promote any illegal activity; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; or (vii) be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

Any material a user uploads to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose a user’s identity to any third party who is claiming that any material posted or uploaded by such user constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by users. We have the right to remove any material or posting a user makes on the Site.

15. Viruses, hacking and other offences

You must not misuse our Site or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

16. Waiver

If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Customer Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

17. Severability

If any of these Customer Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

18. Entire agreement

These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Customer Terms or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Customer Terms and any documents expressly referred to in them.

19. Force majeure

Where we or a Seller are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our or the Seller's reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to the Seller's workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then either our or the Seller's (as the case may be) performance of its obligations shall be postponed for the period of time that the circumstances continue.

20. Rights of Third Parties

No provision of these Customer Terms shall be enforceable by any third party (which includes for these purposes any third party: employee, officer, agent, representative or sub-contractor of either NOTHS or the Seller) under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Nothing in this clause excludes the rights of NOTHS when acting as commercial agent of any Seller.

21. Law and jurisdiction

Contracts for the purchase of goods or services through our Site or the App shall be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.

22. Feedback

General comments about the Site are welcome, please contact us at www.notonthehighstreet.com/contact. Complaints about a specific Seller, goods or services must be directed to the Seller concerned through the contact details provided on the order confirmation email that you receive for resolution directly with them.

23. Other applicable terms and conditions

Additional terms and conditions may apply to certain of our products and services. These products and services, and the terms and conditions which apply to them, are set out below.

gift vouchers: special terms and conditions

When purchasing a gift voucher or using a gift voucher to make a purchase on notonthehighstreet.com, you agree to be bound by the Terms and Conditions for Shoppers above and also to be bound by the special conditions relating to gift vouchers below.

how to purchase and redeem gift vouchers

1. When purchasing a gift voucher from notonthehighstreet.com the purchaser must choose a gift voucher type and design.

2. Email gift vouchers will be dispatched by email to the designated email account as soon as payment for the gift voucher has been cleared.

3. Printable gift vouchers will be dispatched by email as a downloadable PDF to the email account of the purchaser as soon as payment for the gift voucher has been cleared.

4. It is the responsibility of the purchaser to ensure that the delivery email address entered is correct. We cannot be responsible for the incorrect delivery of gift vouchers due to an error by a customer (such as, a mis-typed email address).

5. Our standard payment methods apply for the purchase of gift vouchers. Gift vouchers are only available for purchase in pounds sterling.

6. When redeeming gift vouchers the unique gift voucher code stated on the gift voucher will need to be entered at the checkout.

7. If the goods purchased total less than the value of the gift voucher, any gift voucher balance will be held against your account on notonthehighstreet.com under 'my funds'.

8. If the goods purchased exceed the amount of the gift voucher, the balance must be paid by credit or debit card when the gift voucher is redeemed.

9. Please note that the value of the gift voucher and any top-up-payment will be debited before the applicable seller will have accepted your offer to purchase a product. As a consequence, if the seller(s) does not accept your offer to purchase a product using a gift voucher, we will transfer the amount of the gift voucher used to your 'my funds' within your account and any top up payment made in anticipation of such purchase to your account on notonthehighstreet.com and credit or debit card respectively.

10. Our standard terms and conditions shall apply regarding the purchase of goods made using a gift voucher.

general gift voucher terms and conditions

11. By purchasing and/or redeeming a gift voucher you will be deemed to have read and understood these terms and conditions and agree to be bound by them.

12. The terms and conditions on the Site shall apply to gift vouchers. If and to the extent there is a conflict or inconsistency between the terms and conditions of the Site and these gift voucher terms and conditions, the gift voucher terms and conditions shall prevail to the extent of the conflict or inconsistency. The defined terms used in the Site terms and conditions shall also apply to these gift voucher terms and conditions.

13. notonthehighstreet.com gift vouchers can be redeemed only on notonthehighstreet.com towards the purchase of items currently featured on our Site including p&p (subject to availability).

14. Gift vouchers are an arrangement between you and us or the gift voucher holder and not the sellers using notonthehighstreet.com. Gift vouchers cannot be redeemed on the individual websites of any sellers on notonthehighstreet.com.

15. Gift vouchers cannot be purchased in conjunction with any other goods on notonthehighstreet.com in the same transaction.

16. Gift vouchers cannot be used to purchase other gift vouchers.

17. The maximum value of gift vouchers that can be purchased in any one order is £500.

18. One or more gift vouchers can be redeemed against a single order.

19. We shall not be responsible if a gift voucher is lost, stolen, damaged, impaired, corrupted, destroyed, deleted or used without permission.

20. We cannot be held responsible for gift vouchers that cannot be delivered due to the recipient's spam filters, firewalls, capacity of the mailbox or any other factors outside of our control.

21. A gift voucher may be cancelled and refunded to the purchaser, provided that the purchaser cancels such gift voucher within seven (7) working days of purchase of the gift voucher. Gift vouchers cannot be redeemed for cash and are not transferable or assignable.

22. Gift vouchers must be redeemed within one year of the date of dispatch by us and will expire after such date.

23. These gift vouchers are provided and operated by Notonthehighstreet Enterprises Limited, 1st Floor Lion House, Red Lion Street, Richmond, Surrey TW9 1RE, UK with registered company number: 05591382

promotional code terms and conditions

1. By using a promotional code you will be deemed to have read and understood these terms and conditions and agree to be bound by them.

2. The terms and conditions on the Site shall apply to promotional codes. If and to the extent there is a conflict or inconsistency between the terms and conditions of the Site and these promotional code terms and conditions, the promotional code terms and conditions shall prevail to the extent of the conflict or inconsistency. The defined terms used in the Site terms and conditions shall also apply to these promotional code terms and conditions.

3. notonthehighstreet.com promotional codes can only be used on notonthehighstreet.com and towards the purchase of items currently featured on our Site excluding delivery charges.

4. Promotional codes are an arrangement between you and us and not the Sellers using notonthehighstreet.com. Promotional codes cannot be used on the individual websites of any Sellers on notonthehighstreet.com.

5. Promotional codes cannot be used in conjunction with the group gifting payment option, with any other offer on notonthehighstreet.com in the same transaction, or for the purchase of gift vouchers.

6. The discount associated with a promotional code is applied to your entire basket, excluding any delivery charges. Promotional codes are a combination of letters and numbers, eg, SUKVST1234567, and should be entered on the payment page during checkout for the discount to apply.

7. Each promotional code will have a limited time period in which to be used and/or a maximum number of orders per code. The code will be invalid once these limits have been reached. Specific terms and conditions for each promotional code setting out these limits can be found in the communication you received with the code itself.

8. notonthehighstreet.com reserves the right to suspend, change or cancel any promotional code, at any time, in the event of circumstances arising which make it necessary to do so. notonthehighstreet.com may update these terms from time to time and reserves the right to add additional terms and conditions for specific promotional codes as and where necessary. You should review the promotional code terms and conditions periodically for changes.

9. Promotional codes have no cash value, cannot be transferred and cannot be forwarded or reassigned.

10. Any refund you may be entitled to receive will not include the redemption value of the promotional code. You will receive no more than the amount you paid towards the final basket price.

11. These promotional codes are provided and operated by Notonthehighstreet Enterprises Limited, 1st Floor Lion House, Red Lion Street, Richmond, Surrey TW9 1RE, UK with registered company number: 05591382

Introduce a Friend Scheme: Special terms and conditions

By participating in our Introduce a Friend scheme (the “Scheme”), the details of which are set out below, you agree to be bound by these special terms and conditions that apply to the Scheme (the “Scheme Conditions”), together with the Customer Terms. If you do not agree to these Scheme Conditions or the Customer Terms then please do not use the Site or participate in the Scheme.

We reserve the right to vary or update these Scheme Conditions or to withdraw or amend the Scheme at any time. You should review the Customer Terms periodically for changes.

How the Scheme works

Subject to the following Scheme Conditions:

a. we offer you (the “Referrer”) the opportunity to earn credit in your ’My Funds’ account (the “Referrer Reward”) in respect of each friend (“Friend”) that makes its first purchase on the Site following your recommendation of that Friend to us according to the process set out on the ‘Introduce a Friend’ page of the Site;

b. your Friend may receive a discount on that first purchase (the “Discount”), the level of that discount will be displayed by notonthehighstreet.com on the relevant page of the Site at the time at which the discount is payable.

To qualify for the Referrer Reward and Discount

1. The Referrer must be an existing registered customer on the Site.

2. The Friend must be a new customer to the Site, who has not made any previous purchase through the Site.

3. The Referrer Reward and Discount will apply only to the first purchase made by the Friend on the Site.

4. The Friend’s purchase must be made after such Friend visiting the site via the Referrer link provided to the Friend by the Referrer or by notonthehighstreet.com (the “Referral Link”).

5. The value of the Friend’s purchase must meet the minimum order value, excluding postage and packing costs, notified to the Friend via the Referrer Link and/or on the Site (the “Minimum Order Value”).

6. The Minimum Order Value shall be notified to the Friend via the Referrer Link and/or on the Site in pounds sterling. If the Friend makes the relevant order from outside the United Kingdom, the Minimum Order Value shall be the equivalent value, as calculated by notonthehighstreet.com in accordance with its internal rate of conversion, as may be amended from time to time, in the Friend’s local currency.

Payment of the Referrer Reward

1. Subject to these Scheme Conditions, the Referrer Reward will be paid to you on the 35th day after the relevant purchase is made by the Friend, provided that the relevant purchase has not been, or is not in the process of being, refunded to the Friend prior to that 35th day.

2. Any Referrer Reward you receive will be displayed in the ‘My Funds’ section of your customer account in pounds sterling, and will be applied to the next purchase that you make on the Site.

3.If you have received a Referrer Reward and make a purchase outside the United Kingdom in a foreign currency, your Referrer Reward will be applied to that purchase, and the relevant currency conversions will be made in accordance with notonthehighstreet.com’s internal currency conversion policies.

General

1. Neither the Referrer nor the Friend may use this offer in conjunction with any other offer when purchasing an item on the Website.

2. The Scheme does not apply to a Friend’s purchase of gift vouchers or a wedding gift list contribution.

3. Referrer Rewards cannot be redeemed for cash and are not transferable nor assignable.

wedding gift list service: special terms and conditions

1. Acceptance of terms

When creating a Wedding Gift List and/or when making a purchase from a Wedding Gift List, you agree to be bound by the Customer Terms for customers and also to be bound to these additional terms and conditions relating to the Wedding Gift List Service. If and to the extent there is a conflict or inconsistency between the Customer Terms and these additional terms and conditions relating to the Wedding Gift List Service then the terms and conditions below shall prevail to the extent of the conflict or inconsistency. The definitions used in the Customer Terms shall also apply to these additional terms and conditions relating to the Wedding Gift List Service.

2. Definitions

The defined terms below shall have the following meaning in these terms and conditions:

Gift List” means the wedding gift list and related areas of the Site; and

Holder” means the person or persons who registered the Gift List.

3. Description of items and pricing

We will take all reasonable care to ensure that all details, descriptions and prices of items appearing on the Site are correct at the time when the relevant information was entered onto the Site but since many items are handmade or stocked at low volumes we cannot guarantee that this information will not change over time. Therefore please check your Gift List from time to time to ensure that you remain satisfied with its content.

It is the responsibility of the Holder to ensure that quantities and item options are correctly selected when adding items for inclusion the Gift List.

4. Availability of items

Items which have been chosen for inclusion on a Gift List may become unavailable or out of stock. We provide no guarantee that an item chosen for a Gift List will be in stock at the time of purchase. Where an order for an item from a Gift List is subsequently unwanted by the Holder or is found to be out of stock the value of such item shall be refunded to the Holder’s notonthehighstreet.com account.

5. Delivery of Gift List orders

Each order of an in-stock item from a Gift List will be delivered by the Seller from whom it is ordered. We do not offer any facility or service to organise or provide storage, delivery or collection of any or all items on a Gift List at a single time or to a single address. It is the purchaser’s responsibility to ensure that the correct delivery address is provided to the Seller at the checkout stage. The address provided by the Holder is provided to the purchaser at the time of purchase only. We do not guarantee that the correct delivery address of the Holder shall be stated on the Site.

6. Cancellations and Returns

The Holder will have up to 56 days from the date of dispatch in which to cancel an order for a cancellable item (which is an item that is not a Non-cancellable Product as defined in the Returns and Refund Procedures) by notifying the Seller in writing. In such circumstances, Holders shall either select a different available item from the partner (up to the same value) or receive a gift voucher issued by us (up to the same value). No cash refunds will be given to Holders, nor is the refund amount transferrable or assignable (this also applies to any gift purchases made by Holders using gift list contributions).

A purchaser of a gift shall be able to cancel an order for a cancellable item within 28 days from the date of dispatch and obtain a refund (the refund will be applied using the purchaser’s initial payment method). We shall not be responsible for informing gift purchasers as to whether a refund has been requested by a Holder. Monetary contributions in respect of a Gift List cannot be redeemed for cash, are non-refundable, non -transferable and cannot be assigned.Items must have been treated with reasonable care during the period in which an item can be cancelled. The recipient of the gift will be responsible for the cost of returning gifts to the relevant Seller following any cancellation of an order.

Holders and purchasers should also check the Returns & Refund Procedures for further information relating to cancelling goods and/or services and returning goods.

7. Uploading material to the Site

Uploaded material must not: (i) be defamatory of any person; (ii) contain material which is obscene, discriminatory, offensive, hateful, threatening or inflammatory; (iii) infringe any copyright, database right or trade mark of any other person; (iv) be likely to deceive any person; (v) promote any illegal activity; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; or (vii) be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

Any material a user uploads to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose a user’s identity to any third party who is claiming that any material posted or uploaded by such user constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by users. We have the right to remove any material or posting a user makes on the Site.

8. Contact us

You can email our Wedding Gift List Consultants at weddings@notonthehighstreet.com or call us on 0845 259 1359 (or on 01 4319731 from within the Republic of Ireland), any time between 9.30am and 5.30pm Monday to Friday to discuss issues with your Wedding Gift List.

business gift service: special terms and conditions

1. By using our business gift service (the “Business Gift Service”) you agree to be bound by these special terms and conditions that apply to the Business Gift Service (the “Business Gift Service Conditions”), together with the Customer Terms. If you do not agree to these Business Gift Service Conditions or the Customer Terms then please do not use the Site or the Business Gift Service. If and to the extent there is a conflict or inconsistency between the Customer Terms and the Business Gift Services Conditions relating to the Business Gift Services then the Business Gift Service Conditions shall prevail to the extent of the conflict or inconsistency.

2. Notonthehighstreet.com reserves the right to vary or update these Business Gift Service Conditions or to withdraw or amend the Business Gift Service at any time. You should review the Customer Terms and these Business Gift Service Conditions periodically for changes.

3. In order to place an order through our Business Gift Service, you should do so through our customer service team, and over the telephone.

4. If you place an order by means of our Business Gift Service you acknowledge and confirm that you are doing so in your capacity as a business, trade or profession and not as a consumer.

5. Pursuant to clause 4 of these Business Gift Service Conditions above, the rights of cancellation under the Consumer Protection (Distance Selling) Regulations 2000 (the “DSR”) (including any legislation which succeed the DSR) and the Customer Terms do not apply to orders made through our Business Gift Service, and such orders are, subject to clause 6 of these Business Gift Service Conditions, non-cancellable and non-refundable. Individual Sellers may, in their sole discretion, allow cancellation of specific orders.

6. The exclusions under clause 5 of these Business Gift Service Conditions above do not seek to exclude any rights you may have under the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982 or any other applicable legislation which may apply to business to business purchases in respect of any goods or services that you order using the Business Gift Service.

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