Funky Laser
Since Mar 2016 / 284 reviews
This partner has a rating of 5 stars
About
PERSONALISED GOODS FOR ALL OCCASIONS...
Hey, I'm Amalia (the one in the checked shirt) and this lovely bunch are my team. My role, along with being the boss and a mum, involves designing - whether that be creating completely bespoke designs for customers or coming up with new products for the website.
We've got my hunk of a husband, Richard, who comes to our rescue every time technology decides to fail on us. He's our go-to for anything computer related.
Next, we've got Gemma who writes pretty much all of our content and takes care of our website, including adding our new products. She spends most of her time drinking cups of tea and being the voice of reason when I get carried away with an idea.
Elli, is a funny 17 year old, who loves nothing more than working the odd day here and there with her mum (the boss!). She spends her time singing songs and dancing as she sweeps the workshop floors!
Last but most certainly not least is Melissa who makes and packs all of your orders; the majority of the time, this is accompanied with singing at the top of her voice. Luckily for us, she's a qualified singer so earplugs are not necessary. She's also the person who trains any temporary staff we hire along the way.
Our Products
Delivery
Please note - we make all products to order in our North East based workshop. Each item is made just for you and is sent via Royal Mail. Our current delivery dates can be found on the individual product pages.
We offer FREE delivery on some of our products.
• Standard UK Mainland - 2 to 3 working days after our production timings.
• Express UK Mainland – 1-2 working days after our production timings.
• Europe tracked 5-7 days - after our production timings.
• International tracked 5-10 days - after our production timings.
The delivery dates provided are estimated and not guaranteed. Unfortunately some delays can happen which are outside of our control (e.g. adverse weather conditions) however this is rare.
Funky Laser cannot be held responsible for orders not being delivered if the recipient is unavailable when delivery is attempted or if the supplied delivery address is incorrect. If the delivery address provided is incorrect, or if for any other reason the goods are returned to us, we reserve the right to make an additional shipping charge to re-send the order.
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Please see notonthehighstreet.com's delivery policy.
Returns
Please see notonthehighstreet.com's returns policy.
Returns Address
FunkyLaser Ltd. Unit 14, Enterprise Court, Queens Meadow Business Park,, Hartlepool, TS252FE, GB
Terms and Conditions
Please take your time to read this before making any purchase. If you have any questions regarding our policies or any other part of our site, products and services that we offer, then please do contact one of the team members.
Company No: 08875545 Registered in England and Wales, VAT ID GB309754091
Funky Laser Ltd. The Innovation Centre, Workshop 8, Venture Court, Queens Meadow Business Park
Hartlepool. TS25 5TG. England
Placing an Order When placing an order through us please make sure that you are legally able to, that you are over the age of eighteen, and that you are the card holder. When you place an order a contract is created that is binding and once accepted, we cannot be held responsible for any additional changes, if the job has commenced. Changes to the original specification of a contract after the work has commenced may be subject to modification costs. You will be notified of any extra costs before any new modifications take place. Safety Please note: No product is classed as a toy. We strongly recommend that any persons under the age of sixteen do not use our products. We may use small parts that may at times come away from our products - making them not safe for children. If you pass on any of FunkyLaser Ltd's products to anyone under the age of sixteen you are fully responsible for its use. We highly recommend FunkyLaser Ltd’s product’s are for adult use only.
All acrylics used have been tested and are classed as food safe.
All jewellery findings, use are advised to be lead and nickel free. If stated, necklaces are silver, gold, black, bronze, pink, blue and green plated.
Earrings are created using stamped Silver Sterling posts.
Delivery Please note that dispatch times may take longer during busy periods especially. We make all products to order - please understand that most orders take 2 to 4 working days to produce - allow further time for the products to be delivered to you. You can pick the shipping method that suites you best at the check out.
Duties and Taxes. The buyer is fully responsible for any duties / taxies that may be charged in their country of shipping. We cannot be held responsible for any external extra charges that may occur.
Returns & Cancelations Personalised orders cannot be cancelled if products have already been produced. This is because these personalised products are made specifically to meet your needs and cannot be re-sold.
Please note, we will decline orders that we deem to have offensive wording.
Products are at your risk from the time of delivery and you will be responsible for the goods. You must check that they are kept safe and secure. Please see our product care page for helpful tips to look after your goods. If a "stock" (non - personalised) product is returned to us we will process the refund due to you within 30 working days. We do not offer a returns service, so all returns must be sent via Royal Mail at your cost. If your item is received faulty we will refund the cost to you, you must get authorisation prior to returning the item.
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Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: GB309754091
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