Welcome to our notonthehighstreet shop. We are a design-led small business, a niche online marketplace and a botanical styling service. We sell a curious collection of houseplants and greenery gifts, homewares, and our own collection of quirky botanical-theme prints, stationery and accessories.
We like our world free from nasties, and we like the things we buy to be guilt-free as well as gorgeous. As an eco-conscious brand, we go to great lengths to ensure that our own-brand collections of home and gift wares are as environmentally friendly and sustainable as possible.
We hope you will love our plants and our products as much as we enjoyed selecting, designing or curating them, please don't hesitate to get in touch if you have any questions.
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© Botanic Tribe 2017. All Rights Reserved.
We lovingly wrap, package and label each order, to ensure it will arrive at it's new home in perfect condition.
We ship our live plants in one of two ways:
Small and medium sized parcels are sent by First Class Royal Mail. (Standard 1-3 day service from date of despatch). We offer this service free of charge.
Large house plants are dispatched by courier (DPD - next day by 12pm, from the date of despatch). This service costs just £9 within mainland UK. This includes free order tracking, mobile phone notifications with alternative delivery options, as well as a 1 hour delivery slot on the day of delivery. For this purpose we ask that you please provide a mobile number at the point of ordering. (We do not use your details for any other purpose than for the order tracking, as described above).
We tend to despatch orders for live plants on a Wednesday, to arrive on Thursday. Please get in touch if you have any requirements outside of this time-frame and we will do our best to accommodate your request. However, we do not ship live plants on a Friday. This is to minimise the risk of plants being without light and air for extended periods of time.
You will receive your estimated delivery date when your order is confirmed by email. If you need your order to arrive before the estimated delivery date, please do not hesitate to get in touch.
Unfortunately due to legal reasons, we are not able to ship live plants outside of Europe. We are however, able to ship any of our other products to anywhere in the world.
If you have any queries about shipping or despatch, please do not hesitate to get in touch.
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
18 Pembroke Road, Salisbury, Wiltshire, SP2 9DG, GB
Please note, sizes can vary slightly from plant to plant. Due to the unique nature of living plants, all specimens can also vary slightly in shape or in colour. We think the surprise element is part of the charm of receiving a beautiful hand selected living gift!
Where we can't guarantee the plant is of an exact size, we do state an approximate size, and our plants are very much within a small size variation tolerance. We also guarantee the pot diameter, and that your specimen will be hand-selected and beautiful. Since we source direct from the grower, they will also be fresh, healthy, and well looked after prior to dispatch.
If you request our gift wrapping service, we will lovingly wrap each plant in bubblewrap before wrapping each plant with luxurious black tissue paper and a Botanic Tribe sticker. We will enclose a gift receipt which includes a personalised gift message and does not reveal prices. Please do ensure you let us know the gift message at the point of ordering.
Whether or not you request gift wrapping, we lovingly wrap all plants and other breakables in bubblewrap, and pack your purchases into sturdy postal boxes, which are finished off with impact-reducing recycled shredded cardboard: Ensuring that your goods will be protected and will not move about in transit.
We also include a sheet which explains more about your purchase to the receiver.
If you have any questions please do not hesitate to get in touch.
+ Thank you for your interest in Botanic Tribe +
Please see notonthehighstreet.com's terms & conditions.