About

A beautifully designed invitation offers such elegance to an occasion. Weaving that design through the whole marriage experience really helps to make the whole event truly memorable. Whether you’d like to select one of the designs that I’ve already worked on, customise one of these designs, or create something completely new, I can help you to realise the wedding of your dreams.

I love to work closely with my clients and I take great pride in encapsulating the spirit of your personalities within my designs. I ensure that each order receives my undivided love, care and attention, it brings joy into my heart to see how happy a couple is with the final wedding theme that we’ve created together.

I have a degree in Design and a love of all things beautiful, I specialise in unmistakable, distinguished designs that will make your wedding unique.

Elinor Rose is committed to helping the environment, this means that every single sheet of paper we use is FSC approved, and 100% recycled where possible.

Stephanie x

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Returns Address

28 Meadow Road, Watford, Herts, WD250HY, GB

Terms and Conditions

Copyright

All artwork and designs are the copyright of Elinor Rose. Designs are not be reproduced or transmitted in any form without prior permission. The customer is responsible for obtaining permission for printed reproduction of any images, maps, photographs, text (including hymns or songs) included in their order. The client indemnifies Elinor Rose against any action brought against it for breach of a third parties copyright.

Lead Time: (bespoke design service not inlcuded)

Working days are Monday-Friday

Lead times may vary, as a guide artwork proofs are created and sent to you within 1 week after payment received & receiving your personalised wording & any artwork you wish to have included. Upon your approval of artwork production time is approx 3-4 weeks. During peak times they can go up to 6 weeks so it is always worth checking if you have a short time frame.

When possible I do offer a 10 working day express service (from artwork approval & full payment received) which is charged at £75. This service may be not be available during peak times.

Artwork Approval:

I cannot be held responsible for any errors or omissions, spelling or otherwise in the text supplied by the client so please be sure to check all text and spelling in proofs carefully. I will always check through your wording and spelling but I cannot be held responsible for any spelling or grammatical mistakes in the text you have provided. Please note it is your responsibility to check proofs thoroughly for printing. Please send all wording or guest names in an editable format (i.e Word, Excel, Email) further charges may apply if information needs to be copied from an uneditable format (i.e. PDF or Jpeg)

I will provide personalised artwork in JPEG/PDF form within 5 working days of receiving your wording/any artwork you wish to include on your stationery.

From the point of the first artwork proof, up to 2 complimentary sets of amendments/revisions can be provided to perfect your stationery. (Please note that any subsequent revisions will incur a cost of £30 per hour- minimum charge of £15 applies.)

Amendments to proofs are intended for text layout, text font/colour, spelling and grammatical purposes only. It is understood that the design decisions will have been made and agreed upon prior to proofing. Changes to the design at proof stage should be minor and any significant changes will incur a further design fee.

Please be aware, due to variations in monitor calibration, colour can differ to its appearance in print. For this reason, Elinor Rose cannot offer refunds or returns on the basis that colour appears differently to on screen design proofs.

We can send you a hard copy of your digitally printed stationery prior to order printing for £15. We advise this especially for custom orders, to ensure colour representation is as desired.

I ask that you provide feedback on your digital proofs as soon as possible to enable me to meet your deadlines, ideally within 2 working days. I cannot be held responsible for any delays to your order due your feedback not being provided in a timely manner.

Once you are happy to proceed to print you will be required to sign an artwork approval confirmation document. This is to confirm you are happy to proceed to print based on the artwork you have approved.

An additional £15 charge will be applied if your order is below the 30pc per design minimum print run.

Printing

Likeness in colour may vary on print runs and on reprints using the same colour, Elinor Rose are not liable for colour variations that are beyond our control, all print work colours vary between spot Pantone colours and 4 colour process of the same colour, orders are only accepted with this understanding.

Payment

Production will not commence without a signed artwork approval form and full payment received through your bank or via paypal.

Refunds

Elinor Rose cannot accept returns and don’t offer refunds on any personalised stationery. By approving your final proof you accept responsibility for the information and layout as shown. If errors are discovered after proof approval, Elinor Rose are required to charge for a reprint.

Postage:

All orders within the UK are sent by Royal Mail Next Day Special Delivery.

Please let me know if you have a preferred shipping method, additional charges may apply.

Overseas shipping will incur additional charges.

Marketing

Elinor Rose reserve the right to use any stationery we create to adverstise our products and services. Please note I will never advertise your stationery online prior to the date of your wedding without your prior permission.

Data Protection

Information given during the course of enquiring or ordering may be used to assist with administration and for future marketing initiatives that we think might be of interest to you. All details are kept confidential and are never passed on to third parties without your prior permission.

Force Majeure

Events outside Elinor Rose's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Elinor Rose is released from Elinor Rose's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers, discontinued materials and postal disputes. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

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