Cyssan | Storefront | notonthehighstreet.com
a woman seen from the back, holding her wrists behind her back. Her shirts sleeve are slightly rolled up and she has a modern watch on both wrists.

All about Cyssan

Unconventionally-classic design, for women who dare to be different

Launched in September 2021, Cyssan envisions and designs unconventionally-classic timepieces for unconventional women.

Our limited-edition women's watches are for women who want to be reminded of how powerful they are,

how distinctive their style is, and how their uniqueness is an amazing strength.

The passion the founder, Joanna Kim, has for fashion, jewellery, and watches developed while living in Milan and Switzerland. However, it was while searching for an affordable watch that combined an element of jewellery with the function of a watch - a double-duty accessory, that she realised most premium watch brands focus primarily on men and watch movements, rather than on women and what they wanted in an accessory.

With this at the forefront of her mind, she began thinking about creating watches and accessories especially for women, and with the creative support of a talented and experienced watch designer, she began working on Cyssan during the first lockdown.

We believe that beauty and originality lie in the details, and it’s the unexpected details of our designs that make them so unique. The pieces in our debut collection all function as embellished accessories: with their distinctive

buckle and unique strap, these Cyssan watches can be worn in a more unconventional way - on the inside

of the wrist. Perfect for women who want to challenge convention.

woman wearing an orange jumper and a woman's watch. Her arm is positioned like she will pull her jumper over her head.CYS5 women's watch gold and sand vegan leather strapcyssan
Cyssan women's watch and recycled pink packaging

Cyssan /Kis’n/

Having worked with, and having been fascinated with language for years, when Joanna came across the word

Cyssan /Kis’n/, which means kiss in Old English, she knew it was the right name for the brand she wanted to create.

It has such a meaningful significance; a ‘kiss’ plays such an important part in women’s lives, and means so many things to different women around the world: affection, passion, respect, friendship, peace, good luck, and love,

to name a few. This significance is embedded in the Cyssan brand and products.

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Delivery

We aim to process all orders within 48 hours, excluding weekends.

We are happy to offer free delivery on all orders shipped within the UK and Republic of Ireland. We also cover the cost to offset the environmental impact of your shipment!

We cannot ship to PO Boxes.

If you refuse the delivery of a package, you will be charged for the return shipping.

Please note that Cyssan is not responsible for delays due to national holidays, customs retention or delays, strikes, or adverse weather conditions. We can only apologise in advance as we know how excited you must be waiting for your Cyssan watch to arrive.

Once an order has been dispatched, we will not be able to redirect it.

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Returns

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Returns Address

Bleoh Ltd, 20 - 22 Wenlock Rd, London, N1 7GU, GB

Terms and Conditions

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You are entitled to a full refund up to 28 days after receiving your item should it turn out to be faulty. Any item where damage has been caused due to customer negligence, Cyssan will not be held responsible. Only manufacturing faults will be considered.

Returns

We hope you love your purchase, but if for any reason you are not fully satisfied, please return the item to us within 28 days of purchase for a full refund.

Please email us to start the returns process, indicating your name, the unique watch number found on the watch case back, and details of the issue. Please note the following conditions:

- Please ensure that the item you are returning is in new and unworn condition, with any protective coverings still attached. We’re afraid any returns that are damaged, or have been altered are unlikely to be accepted, and may be sent back to you.

- The item must be returned in its original Cyssan packaging.

- If you bought the item during a sale, received a discount or a promotion on your online order, you will only be refunded the amount you paid.

- If the order contained any complimentary items or gifts, these need to be returned along with the item you wish to return.

-We recommend using a special delivery service to return your item to us so that it’s insured and trackable. We cannot accept responsibility for any parcels that are lost or damaged in transit.

- Unfortunately, it is up to you, the customer, to arrange and pay any return shipping and provide proof of postage. We will reimburse this cost if a manufacturing fault is confirmed.

- Please ensure you use adequate shipping packaging to return your item to us. Why not use the original shipping box your Cyssan item came in (reuse, recycle, reduce!)?

We take great care in producing our high-quality Cyssan watches, but rest assured we also offer a two-year limited warranty to cover any manufacturing defects. This includes defects of the watch movement, indexes, dials and hands. Read the full details on the Shipping and Warranty section on the product pages.

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