ADD A PLAYFUL TOUCH TO YOUR INTERIORS WITH OUR SIGNATURE COLLECTION OF HANDMADE LAMPSHADES.
We try our very best to stick to the advertised delivery dates set out, However as all our lampshades are handmade to order our lead time will fluctuate depending on the changing number of orders we receive each week.
The current lead time is 3 - 5 weeks and should be relied upon over the specific delivery dates Not on the High Street offer.
WELCOME TO LOVE FRANKIE
Lovers of colour, the dark side and all things kitsch, Love Frankie are on a mission to inject a big ‘ol slice of fun back into the interiors world.
The online lighting & interiors brand was launched way back in 2009, all of our shades are designed and curated by owner, Jo Franks and handmade to order by our small, brilliant team right here in the UK.
Here at Love Frankie, we are passionate about showing you how easy it is to add a playful, eclectic touch to your homes using our collection of handmade statement lampshades.
DELIVERY: Due to the current pandemic & a surge in orders our current Delivery lead time is 6 -8 weeks.
PLEASE NOTE: We try our very best to stick to the advertised delivery dates set out by Not on The High Street, However as all our lampshades are handmade to order our lead time will fluctuate weekly depending on the ever changing number of orders we receive.
The current lead time is 6 - 8 weeks and should be relied upon over the specific delivery dates Not on the High Street offer.
Each lampshade is handmade to order which although doesn't take long to produce, we pride ourselves on quality and therefore it is a skill that mustn't be rushed.
PLEASE DROP US A MESSAGE WITH YOUR MOBILE NUMBER AND EMAIL ADDRESS FOR OUR COURIER DPD LOCAL. Failure to provide this information can cause delays with your parcel during delivery.
Once created all UK orders are dispatched with DPD on a next day service. All European orders are dispatched with DPD on a 3 - 7 day service.
DPD will be in touch directly to let you know your tracking number and also your delivery time. If this delivery slot is inconvenient for you, please reply to DPD to arrange a more suitable time.
Delivery to Mainland UK is FREE
Delivery to Northern Ireland is £20.00
Shipping to Europe is £20.00
Speedy Delivery is £10.00 (CURRENTLY NOT AVAILABLE)
Fabric samples to Europe are charged at £2.95
Fabric samples sent internationally are charged at £5.95
You are more than welcome to return your order within 28 days of delivery.
No refunds will be honoured if the request to return is made after 28 days from the date of delivery.
Please make sure you take full advantage of our free fabric sample service to avoid any unnecessary returns.
As our lampshades are very fragile to ship, we ask you to use a tracked and insured courier as we cannot be responsible for loss or damages on their return journey. They must be packed with care in their original boxes & once they arrive safe and sound at our workshop we will issue a refund. Please put all your detail in the box including your order number.
Please make sure to measure your space carefully to ensure you order the correct size and avoid returns. Always email and ask for our advice and take advantage of the free swatch service we offer before ordering as we are always happy to help!
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
Love Frankie Ltd, 34 High Street, Totnes, Devon, TQ9 5RY, GB
We take care to ensure that all details, descriptions and prices of products appearing on this website are correct when the information is entered onto the system. We aim to keep the website as up to date as possible, but the information, including product descriptions may not always reflect the position at the exact moment you place an order. We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website.
Where appropriate, you may be required to select the required size / colour / number / other features of the Goods that you are purchasing.
We make every effort to reproduce colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet. This means that when you order products from the Shop, colours may differ from what you see on the screen. If you are not satisfied with the colour of the item you have ordered, we operate a returns policy. Please make sure you take advantage of our free fabric and wallpaper sample service.
Handmade Cushions & Lampshades
Lampshade Options: We cannot confirm the availability of the options selected within the product description (i.e different lampshade types/sizes) until the order has been placed – if we cannot fulfill the options/order we will notify you by email or phone and the order can be cancelled with full payment refunded.
Positioning Of Pattern: As each product is individually handmade to order, the exact positioning of the fabric pattern may differ to the photograph on our website. The seams on the lampshade join may not join up as we use a variety of different fabric prints to produce our lampshades.
Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: 162172038