About

I started-up Baronessa in November 2009, after always wanting to run my own business. Having worked in recruitment for 10 years and with my son starting school, it finally seemed to be the right time and I took the plunge and launched Baronessa just before Christmas.

The name “Baronessa” means “Princess” in Italian – having spent holidays there as a child and getting married just outside Florence, it just seemed the perfect name for my collection. It hasn’t been easy starting up a business in a recession but I really believed there was a gap in the market for jewellery that is affordable luxury.

I feel that women are being cautious with money and are less comfortable spending large amounts of hard earned income on fashion. But we still want to treat ourselves, without breaking the bank, and this is what inspired my collection – 70% of which is under £50.

I have always loved jewellery and know the difference it can make to any outfit. Whether you are looking for a statement piece for the evening or everyday jewellery that is comfortable to wear around children or at work – Baronessa necklaces, earrings, rings and bracelets can effectively add that finishing touch.

The Baronessa collection is affordable luxury for every occasion and jewellery that you will fall in love with.

I love it, and feel fabulous wearing it - I hope you will too. Joanna x

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Delivery

Delivery:

Orders over £30 are delivered free. Delivery will generally be next day but please allow 2-3 working days for delivery (subject to stock availability). All orders will need to be signed for and if you are not in, a card will be left for collection or redelivery.

Orders under £30 have a delivery charge of £2.45 and are delivered by Royal Mail, 1st Class, and will need to be signed for.

Delivery abroad can be arranged, please contact us for details.

Packaging:

All jewellery is dispatched in Baronessa luxury branded boxes. If the jewellery doesn't fit within our boxes, it will be wrapped in tissue paper and placed in organza bags.

All sale items are wrapped in tissue paper and presented in an organza bag.

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Please see notonthehighstreet.com's

delivery policy.

Returns

Please see notonthehighstreet.com's

returns policy.

Returns Address

89 Admiralty Way, Teddington, Middx, TW11 0NN, GB

Terms and Conditions

Delivery:

Orders over £30 are delivered free, by courier direct to your door. Delivery will generally be next day but please allow 2-5 working days for delivery (subject to stock availability). All orders will need to be signed for and if you are not in, the courier will leave a card for you to call to have your order redelivered.

Orders under £30 have a delivery charge of £2.45 and are delivered by Royal Mail, 1st Class, and will need to be signed for.

Delivery abroad can be arranged, please contact us for details.

Packaging:

All jewellery is dispatched in Baronessa luxury branded boxes.

Sale pieces are dispatched in pink tissue paper and an organza bag.

Order Cancellations:

You have the right to cancel your order for any item purchased from Baronessa, for a full refund. This does not apply to items that cannot be returned for hygiene reasons, ie earrings. Cancellations must be made in writing, quoting your order number, within 28 days. To cancel your order, please contact us.

Return or exchange an item:

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 28 days of receipt. We will issue a full refund on receipt, or exchange the item for a different size or colour if requested. Some products are non-returnable for hygiene reasons, ie earrings.

Please note:

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility.

Please send original invoice and parcel to the address on the invoice.

Faulty Item

If the item you received is faulty, please contact us, quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 28 days from receipt of the faulty item to return it to us.

Note: All items must be returned in its original packaging with any enclosed documentation.

Jewellery care guidelines: Avoid contact with perfume, deodorant, hairspray or water. Avoid scratching your jewellery by storing in a non-abrasive box or pouch. Handle with care and do not apply any unnecessary force.

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Please see notonthehighstreet.com's

terms & conditions.