24 customer reviews

• 
  24 Jan 2012

  No comment supplied.

• 
  04 Jan 2012

  The collar was perfect, good quality and looks amazing on our dog!!

• 
  04 Jan 2012

  No comment supplied.

• 
  04 Jan 2012

  I bought three personalised dog collars and was just going on the web to leave a complaint and you had just sent this form. We gave the dogs, three Jack Russells new collars for Christmas, two red and one brown. They have had them on since but when they went out wlaking in the rain all three bled severely leaving all three white dogs with two pink and a yellow neck which will not rub or wash out as yet, may have to wait for it to grow out. The collars themselves have also faded and the red ones are now more pink not red. Plus the leather has gone hard and the spare part after fastening has curled badly. We have always used leather collars and usually red and this has never happened before. We would like a full refund if possible and are happy to return or send photos.

  Woofles's response:

  Thank you for your feedback. We appreciate you taking the time to write to us. We are sorry that the collars are faulty. Please could you return collars back to us so we can have a look into why collars was not water proofed. It is possible that your order slipped through the net of being checked and sealed. For that I do apologise. I will of course arrange for a full refund on return of collars. Best wishes

• 
  24 Dec 2011

  No comment supplied.

• 
  20 Dec 2011

  Fantastic quality

• 
  11 Dec 2011

  I went for the red collar with brown writing for the name- looks really lovely. Quick delivery too.

• 
  05 Dec 2011

  No comment supplied.

• 
  04 Oct 2011

  No comment supplied.

• 
  14 Aug 2011

  No comment supplied.

• 
  26 Apr 2011

  well pleased thankyou

• 
  06 Jan 2011

  I was extremly pleased with the personalised name collar I ordered for my dog. I felt that it was good quality & excellent value for money.

• 
  06 Jan 2011

  I loved it! Dog would prefer not to have a collar!

• 
  05 Jan 2011

  No comment supplied.

• 
  05 Jan 2011

  Very pleased with the collar good quality and letters done very well

• 
  05 Jan 2011

  colour was more orange than tanned but it still looks really good!

• 
  26 Dec 2010

  There's simply no other collar like it! Beautiful. Has held up surprisingly well in the wet snow. I ordered the green with multicolour letters. My husband and I are thrilled with the results.

• 
  21 Dec 2010

  No comment supplied.

• 
  14 Dec 2010

  Very good quality ver happy with the product

• 
  29 Nov 2010

  No comment supplied.

• 
  13 Sep 2010

  No comment supplied.

• 
  20 Aug 2010

  We love Mollys new dog collar. We have been looking for something different for ages and the price was fairly reasonable. (We have a 2year old lab whos best friend is mud and water so collars do not last long!) Thank you so much, we will be visiting again x

• 
  17 Aug 2010

  No comment supplied.

• 
  16 Aug 2010

  As explained before - very poor leather quality, red colour comes of when you rub in between fingers (imagine if went on dogs neck and dog went into water or rain), impossible to fix or unfix it due to how hard the leather is, is not 2 cm wide but rather 1.7cm. Buckle is also very cheap. Considering that designer dog collar such as Hamish McBeth is 20£ (which I ended up buying cause this is usable only perhaps for wearing it at home...), paying 16£ for such poor quality dog collar was a big loss. And - as it is personalised - no chance to return it...

  notonthehighstreet.com's response:

  Dear Raminta Thank you for your feedback. I'm sorry to hear you're unhappy with the quality of the item you received. We always take customer feedback such as this very seriously and pass it on to our sellers. I would advise if you feel the item is faulty that you contact the seller directly through your online account to inform them of this as they may be able to resolve this matter for you, even if the product is personalised. I hope this helps. Leila notonthehighstreet.com

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This product is dispatched to you by Woofles.

mainland UK	estimated delivery	price
Standard Delivery	7-10 days	£1.45$1.45€1.45$1.45

non-mainland UK	estimated delivery*	price
Highlands/Islands of Scotland	2-5 days	£3.95$3.95€3.95$3.95
N Ireland	2-5 days	£3.95$3.95€3.95$3.95

international delivery	estimated delivery*	price
Not currently available for this region

*estimated delivery time from dispatch

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: personalised, bespoke and made-to-order goods, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.