tommy & lottie

Packaging

Everything is wrapped beautifully as standard for all of our customers in recyclable, compostable and plastic free packaging.

Standard Delivery

We use Royal Mail's Second Class for UK orders and promptly dispatch the same day or the next on the prints and baby range. As we want to offer customers more choice our organic cotton sweatshirts, t shirts for babies, kids and adults and back packs are 'made to order' so take up to 2 weeks to be delivered second class signed for. Please note that delivery times cannot be guaranteed as we cannot control any delays that may occur with Royal Mail.

Express Delivery

If you place your order before 1pm and request express delivery when placing the order we can dispatch it to you for arrival the next day. Please note that as this a guaranteed service so it must be signed for.

International Orders

We dispatch all International orders with Royal Mail. We cannot guarantee the delivery date as they are estimates only.

Delivery Instructions

Please leave any requests via the Order Enquiry system and we will write them on the parcel. We cannot guarantee that your postman will follow your instructions.

If you are not in

Our sweatshirts, sets and framed prints will not fit through most letter boxes so if you are out when the parcel arrives you should receive a card from your postman which should notify which sorting office you need to collect your parcel from. Sometimes a card is not left so please make sure you have checked with any neighbours just in case the parcel has been left with them.