11 customer reviews

• 
  01 Sep 2012

  Beautiful gift with great delivery and service!

• 
  28 Aug 2012

  The personalised part of the gift (heart shape) was made from some sort of heat treated sticker which was bubbled and wrinkled around the edges. Not the 'made with love' effect I was hoping for. Too late to do anything about it though. Disappointing.

  notonthehighstreet.com's response:

  Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your purchase. We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further.

• 
  21 Aug 2012

  Luved it and the bride adored it!!

• 
  18 Aug 2012

  Product arrived with the wrong personzlized message ie WRONG YEAR inscribed. The painting on the product was not complete and the wood was visible below. This was a gift for a wedding on the Friday and arrived on time on the Monday INCORRECT. Basic stuff copying an inscription from a piece of paper. Disappointed.

  notonthehighstreet.com's response:

  Thanks for your feedback and we’re sorry to hear that you didn’t receive your complete order. We strive to dispatch our orders correctly and regret that this was not your experience on this particular occasion. We want you to be totally happy with your order and a full refund has now been issued. Please contact us through your order enquiry if we can assist further. Thank you for shopping with us.

• 
  08 Aug 2012

  shabby for the money.....disappointed with product...but no time to order anything else before the wedding.....

  notonthehighstreet.com's response:

  Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your purchase. We strive to provide items of the highest quality and we are sorry that you feel this has not been achieved on this occasion. We have taken your comments on board and are looking at ways to improve our offer. Please contact us via your order enquiry if you have any additional comments or if we can assist you further.

• 
  02 Aug 2012

  The bride was over the moon with this gift ...

• 
  06 Jun 2012

  No comment supplied.

• 
  10 May 2012

  Beautiful colour, size & detail. Loved being able to change ribbon & although it's a wedding gift, not only is it a keepsake it will look nice afterwards hung up on display. Very pretty & worth the cost

• 
  06 Oct 2011

  I am really pleased with the horseshoe.

• 
  06 Jul 2011

  Horseshoe was lovely and very pretty but arrived to late for wedding day! I was told that it had been posted on 19 th June but was actually posted on the 24 th. ( verified by date Mark on parcel). 24 th was date of wedding which they knew as it was personalised! It was sent as standard delivery so took two days to arrive. When I placed order I should have been informed that date couldn't be met or asked if I wished to pay extra so date could be met. Was very disappointed that bride couldn't have horseshoe on her wedding day and would think twice about ordering from company again despite the excellent product.

• 
  05 May 2011

  No comment supplied.

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This product is dispatched to you by TillieMint Loves.

mainland UK	estimated delivery	price
Standard Delivery	5-7 days	£2.75$4.54€3.42$4.48

non-mainland UK	estimated delivery	price
Highlands/Islands of Scotland	2-5 days from dispatch	£2.75$4.54€3.42$4.48
N Ireland	2-5 days from dispatch	£2.75$4.54€3.42$4.48
Other UK Islands	2-5 days from dispatch	£4.95$8.17€6.15$8.07

international delivery	estimated delivery	price
Western Europe	2-5 days from dispatch	£9.95$16.43€12.37$16.23
Rest of Europe	5-10 days from dispatch	£9.95$16.43€12.37$16.23
USA & Canada	5-10 days from dispatch	£17.95$29.65€22.32$29.28
Far East & Australasia	5-10 days from dispatch	£17.95$29.65€22.32$29.28
Rest of World	5-14 days from dispatch	£17.95$29.65€22.32$29.28

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.

Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.