34 customer reviews

• 
  19 Apr 2013

  I luuuurrrvee it. Xx

• 
  26 Mar 2013

  No comment supplied.

• 
  23 Mar 2013

  No comment supplied.

• 
  18 Jan 2013

  The tea towel is a completely different colour to the one advertised, or to the picture that was advertised on the website. I contacted the seller about this but they did not respond to me until after christmas, which by then was too late as I bought the items as christmas presents!

  The Joy of Ex Foundation's response:

  Hi, I am so sorry you feel let down. We have only ever had the one colour. Please email me for an apology and present. I apologise on behalf of the packing house who were supposed to answer your enquiries. We are not working with them anymore to make sure no one else gets ignored.

• 
  16 Jan 2013

  good

• 
  15 Jan 2013

  Quick service - product was delivered in time for christmas!

• 
  13 Jan 2013

  Lovely quality

• 
  10 Jan 2013

  No comment supplied.

• 
  10 Jan 2013

  No comment supplied.

• 
  09 Jan 2013

  I love the tea towel and my friend who I bought it for does too!

• 
  31 Dec 2012

  No comment supplied.

• 
  29 Dec 2012

  Lovely quality

• 
  27 Dec 2012

  No comment supplied.

• 
  22 Dec 2012

  Colour is green not blue both otherwise good.

• 
  10 Dec 2012

  No comment supplied.

• 
  04 Dec 2012

  No comment supplied.

• 
  25 Nov 2012

  No comment supplied.

• 
  22 Nov 2012

  Excellent item , it was a gift which was very well received . Thank you

• 
  17 Nov 2012

  No comment supplied.

• 
  16 Nov 2012

  The quality of the material of the tea towell was very poor for the price. Had been thinking of buying another one, but because of the poor quality, I won't be.

  The Joy of Ex Foundation's response:

  Thanks so much for telling us what you think. It really helps. Please contact me via an order enquiry - all our stuff comes with a money back guarantee and we would like to make it up to you.

• 
  14 Nov 2012

  Good quality, recipient was delighted!

• 
  07 Nov 2012

  No time

• 
  31 Oct 2012

  Took a while to arrive

• 
  06 Oct 2012

  It took 5 weeks to arrive.

  notonthehighstreet.com's response:

  Thanks for your feedback. We’re sorry that your order wasn’t received as quickly as you had hoped and totally understand the disappointment this has caused. Your order was not dispatched within the timeframes stated on the website and this is entirely our responsibility. If you would like a refund, please contact us via your order enquiry so that we can confirm the cancellation of your order and arrange for the item to be returned and a refund issued. Again, we’re very sorry for the delay, and please let us know if we can assist you further.

• 
  05 Oct 2012

  No comment supplied.

• 
  05 Oct 2012

  still haven't received it probably about 6 weeks late new.

  notonthehighstreet.com's response:

  Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your purchase. We are passionate about customer service and always strive to make sure you have a great experience with us. It’s very important to us that you’re delighted with your purchase. I have now issued the refund for this item and will send it out as a gesture of goodwill when new stock arrives. Please contact me through your order enquiry if there is anything else that I can help with. Thank you for shopping with us.

• 
  04 Oct 2012

  Very disappointed - order was confirmed 24 Aug and latest of several updates informing me despatch is delayed is that it is expected to be sent on 19 Sep, and I have yet to receive it.

  notonthehighstreet.com's response:

  Thanks for your feedback. We’re sorry that your order wasn’t received as quickly as you had hoped and totally understand the disappointment this has caused. Your order was not dispatched within the timeframes stated on the website and this is entirely our responsibility. I can confirm that the order has now been shipped. Please contact us via your order enquiry if there is anything that we can help with. Again, we’re very sorry for the delay, and please let us know if we can assist you further.

• 
  04 Sep 2012

  No comment supplied.

• 
  03 Sep 2012

  I love it but the material could have been a better quality. The material of the tea towel is very thin for the price, even purchased in the sale. But it is a fun design and not something I would have been able to find anywhere else.

• 
  31 Aug 2012

  Good service, nice quality item

• 
  30 Aug 2012

  brilliant!

• 
  24 Aug 2012

  Item a high quality and exactly as described. Beautifully wrapped and a nice little free gift as well!

• 
  14 Aug 2012

  Good quality fabric and lovely gift

• 
  14 Aug 2012

  No comment supplied.

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This product is dispatched to you by The Joy of Ex Foundation.

mainland UK	estimated delivery	price
Standard Delivery	21-28 days	£2.75$4.54€3.42$4.48

non-mainland UK	estimated delivery	price
Highlands/Islands of Scotland	2-5 days from dispatch	£2.75$4.54€3.42$4.48
N Ireland	2-5 days from dispatch	£2.75$4.54€3.42$4.48
Other UK Islands	2-5 days from dispatch	£4.95$8.17€6.15$8.07

international delivery	estimated delivery	price
Western Europe	2-5 days from dispatch	£9.95$16.43€12.37$16.23
Rest of Europe	5-10 days from dispatch	£9.95$16.43€12.37$16.23
USA & Canada	5-10 days from dispatch	£17.95$29.65€22.32$29.28
Far East & Australasia	5-10 days from dispatch	£17.95$29.65€22.32$29.28
Rest of World	5-14 days from dispatch	£17.95$29.65€22.32$29.28

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.

Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.