About

Prisha Jewels offers designer, contemporary, handmade jewellery with a fusion of East and West designs.

From the simple style of the West to the dramatic colour play of the East we take our idea from the different bygone era. We cater towards the modern women who has an eye for unique and dramatic designs.

Our jewellery pieces are constantly evolving and we tend to design jewellery not so much of following the latest trend,since that goes out of style in a heartbeat, but to make jewellery that will withstand the time of fashion. Our customers plays a major role in us developing our unique jewellery pieces. We constantly listen to our customers to see what they are looking for in their jewellery pieces and it is always the fact that they want something different that is not readily available elsewhere. As a result of which we search high and low for suppliers who can supply us unique cuts and style in gemstones that our customers demand. Our customers can rest assured that we do not mass produce and as a result create pieces in very limited edition thereby giving them the feeling of exclusivity.

We use a wide variety of materials in our jewellery making. From vermeil (gold over sterling silver), sterling silver, plated items and pure gold. Whenever pure gold is used, the description will state the purity of the gold.

We have been featured in various glamorous magazines in the UK.

All our jewellery is handmade in our studio in Wales.

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Delivery

CHRISTMAS DELIVERY------ We strongly advise our customers to use SPECIAL DELIVERY as quite a few deliveries are taking a long time. Even with SPECIAL DELIVERY it is taking 2 days now. We use Royal Mail for all our parcels.

Most of our jewellery are either sent by Recorded Delivery or Special Delivery using Royal Mail which requires a signature at the customers end. We strongly urge our customers to use Special Delivery if something is urgent as in most cases it will arrive the very next day (PLEASE NOTE THAT THERE ARE TIMES WHEN IT DOES NOT ARRIVE THE NEXT DAY) With both Recorded and Special Delivery it is important that someone is home to sign for the parcel. If no one is at home to sign for your parcel, the postman will leave a card for you for you to re-arrange a convenient time to re-deliver. Customers CANNOT REQUEST for their item to be sent to their neighbours etc as problems can arise. And no parcels will be left on the porch etc as things then get misplaced or stolen. So in the best interest of all our customers items will need to be signed for.

REFUND.....

In the rare instance that you need to send an item back please contact us first before sending the item back. Item must be unworn and send back in there respective boxes undamaged. Customer is responsible for all return postage which is unrefundable. Should the customer select the more expensive option of Express Delivery/Special Delivery that delivery cost is not refundable should you change your mind.

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Returns

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Returns Address

Prisha, PO BOX 1042, CARDIFF, CF11 1JA, GB

Terms and Conditions

It is important to us that you are fully satisfied with your purchase. As a result of which you have a full 28 days within which to inspect the item in question. Should you not be happy with your purchase simply contact us before sending your item back to us so that we can give you an RMA number. It is the buyers responsibility to ensure that appropriate Insurance is purchased prior to sending an item back.

We cannot issue a full refund unless the item in question has been received by us. We will not issue a refund if the Jewellery item has been worn or used in anyway.

There is absolutely no Refund on pierced items (earrings) or hair products (clips, tiara etc). This is due to Hygiene reasons. Personalised items are also excluded.

Should you have any doubts about an item please contact us prior to purchasing.

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