17 customer reviews
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01 Jan 2012
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30 Nov 2011
Order was cancelled as they could not deliver (any of the) letters.
notonthehighstreet.com's response:
We are very sorry to hear that you were not happy with your purchase. We always encourage customers to contact us directly regarding any problems surrounding an order as we will always do our utmost to resolve any issues as best we can. We would like to offer you a refund or a replacement for this order as it is very important to us that you receive the best customer service possible. Please contact us through your order enquiry to let us know how you would like to resolve this issue. Best wishes
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01 Sep 2011
I placed my order over two weeks ago, was emailed on 15/08/2011 to say that my goods have been dispatched, yet I still have not received them.
notonthehighstreet.com's response:
We are sorry that you did not receive your goods as quickly as you had hoped and understand the disappointment this has caused. We give an accurate estimated delivery time on the product page and provide an estimated dispatch date when accepting your order. Your order was dispatched within this timeframe but unfortunately parcels can become delayed within the postal system due to bad weather and other unforeseen circumstances. Please do not hesitate to contact us via your order enquiry if you have any further enquiries regarding this particular order. Thank you for shopping with us and do let us know if you have any further comments. Best wishes
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| trusted independent customer feedback forum |
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This product is dispatched to you by Nkuku.
| estimated delivery |
price | |
|---|---|---|
|
|
5-7 days | £4.95$8.17€6.15$8.07 |
| estimated delivery |
price | |
|---|---|---|
| Highlands/Islands of Scotland |
2-5 days
from dispatch |
£4.95$8.17€6.15$8.07 |
| N Ireland |
2-5 days
from dispatch |
£4.95$8.17€6.15$8.07 |
| estimated delivery |
price | |
|---|---|---|
| Not currently available for this region | ||
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.Loading...










Gorgeous product, excellent quality - great value for money