About

Our story so far...

MoA Design started as an idea fashioned around the kitchen table in 2008. The idea was to create a unique British brand that reflected some of our core values, namely recycling, reducing UK waste and preserving our heritage timber.

We are passionate about the process of collecting the reclaimed and mostly unwanted wood, then designing and hand crafting a specific product around it in an attempt to retain its original character

After five years of hard work, in 2013 we finally moved the business from the kitchen table and into our first workshop. A move that we will never regret.

We here at Moa Design will not forget where we came from and will ensure that we stay true to our values, and this ethic will be reflected in our individually and lovingly handmade designs.

We will always do our best to provide a positive, friendly and efficient service. If you have any suggestions, questions or feedback, we would love to hear from you.

We hope you enjoy browsing our range and thank you for visiting MoA Design

Ilze & Michael

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Address

4 Higher Town Court, Rensey Lane, Lapford, Mid Devon, EX176FD, GB

Delivery

UK Mainland Deliveries

Free standard delivery on all orders to Mainland UK

All orders are sent with either the Royal Mail signed for service or with a courier on a next day service.

All orders will be dispatched within the given lead times on each product page. Please note all our products are made to order. During busy periods delivery time may take longer. Please do look at individual products for estimated delivery times. Bespoke orders will naturally have longer lead times. (Approximately an extra 7 days)

Please contact the team if you need your parcel more urgently and we will always do what we can to help.

NON-Mainland UK

Includes: Highlands & Islands of Scotland, Northern Ireland, Other UK Islands

All smaller items are sent with the Royal Mail and the estimated delivery would be 2-5 days from dispatch date. Larger items will be sent with a courier. Please do look at individual products for delivery prices.

International Deliveries

All smaller items are sent with the Royal Mail and the estimated delivery would be 5-14 days.Larger items will be sent with a courier.

Accepting your delivery

Please ensure you thoroughly check your items for any damage at the point of delivery. Once goods are accepted from the courier signed or not signed for no responsibility can be taken by MoA Design for any loss or damage whatsoever. In the unusual event that your item arrives damaged, please do not accept the delivery and call us for a replacement. NB: All goods must be signed for by an adult aged 18 or over on delivery.

Damaged deliveries

We do our best to ensure that our products are wrapped sufficiently to survive its journey to you but we do have to rely on third party companies to deliver your goods to you and breakages unfortunately can happen from time to time.

If you receive a damaged item from us, please accept our apologies for any inconvenience this may cause you. Please contact us within 48 hours of receipt to inform us quoting your order number and ideally with a photo of the damage. We will organise a collection and ship a replacement out to you immediately subject to stock availability.

Our Recycling Policy

At MoA Design, we are trying to do our little bit to help the environment by recycling all our packaging. This means that your goods may not be packed in a brand new box every time, but all of our packaging is clean and fit for re-use.

Please also see notonthehighstreet.com's delivery policy below.

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Terms and Conditions