Additional Postage Only Purchase If Instructed To Do So

Please note that our candles are handmade so it can take up to 3 working days to process orders prior to dispatch – below is a guide for estimated delivery schedules:

Standard Delivery: Up to 3 working days processing time plus 3 working days for delivery

Express Delivery: Up to 3 working days processing time plus 1 working day for delivery

We will always make & dispatch orders as quickly as we are able to and will shorten processing times wherever possible.

You will receive a tracking link when your order is dispatched so that you may keep up to date with your delivery.

Delivery cost is per order, not per item & STANDARD delivery is free if your Lollyrocket Candle Co order value is over £30

If your parcel is returned to us due to no-one being available to take receipt of it, then you will be required to cover the cost of a re-delivery.

Returns

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.