Personalised Country Rose Plaque

by Florence and Grace

£13.99$27.1718.60$25.44
Star_fullStar_fullStar_fullStar_fullStar_empty
7 customer reviews(7)

we're sorry

we're sorry, This item is currently unavailable it will be available on 26-08-2014

more items from this seller

view all
  • Made_in_britain Made in Britain
  • Pen_blackcan be personalised
  • Eco_friendly eco-friendly

A pretty handmade name plaque using wood and clay. Your plaque will be personalised with the name of your choice (max 9 letters) in pretty pink gingham, white heart and aqua country rose handpainted letter designs.

Handmade with natural, eco friendly materials and organic paints.

Plaque width will vary due to name from 20cm -30cm. The length when hanging will be approx 25 - 30 cm.

As with all hand made products, this item is not a toy and should be hung out of reach of young children.

product code:

78535

7 customer reviews

  • Mon 12 May 2014

    This product was over a week late, not great quality and poorly wrapped.

    Florence and Grace's response:

    Thanks for your feedback. We’re sorry that your order wasn’t received as quickly as you had hoped and totally understand the disappointment this has caused. Your order was not dispatched within the timeframes stated on the website and this is entirely our responsibility. If you would like a refund, please contact us via your order enquiry so that we can confirm the cancellation of your order and arrange for the item(s) to be returned and a refund issued. Again, we’re very sorry for the delay, and please let us know if we can assist you further.

  • Mon 03 Feb 2014

    Happy with product

  • Sun 01 Dec 2013

    Although the product itself is beautiful the delivery time was very poor. I totally understand it's a bespoke, handmade product but no where on the product write up ( I ordered through the app, maybe it's different online) does it tell you that it will take over two weeks before delivery. When I paid for the product I was THEN told a delivery of 11th November. By the 14th November I still hadn't received the product & emailed the seller who told me 'It's a busy period at the moment' which I understood but I would have appreciated an update on the order before the 11th if it wasn't going to be ready. I will definitely order again but this time I'm going to leave at least a month before I need it.

    Florence and Grace's response:

    Thanks for your feedback. We’re sorry that your order wasn’t received as quickly as you had hoped and totally understand the disappointment this has caused. All our products are 100% handmade and hand-painted by a very small business. We always strive to make our orders on time, however your order was not dispatched within the timeframes stated on the website in this case and this is entirely our responsibility. We are pleased that you are otherwise happy with your purchase but if you would like a refund, please contact us via your order enquiry so that we can confirm the cancellation of your order and arrange for the item(s) to be returned and a refund issued. Again, we’re very sorry for the delay, and please let us know if we can assist you further.

see all customer reviews
read about our product rating system

Feefo_logo ratings guide
trusted independent customer feedback
forum
excellent bad
good poor

This product is dispatched to you by Florence and Grace.

Primary_domestic MAINLAND UK order now and receive this item on or before price
Standard Standard Delivery Wednesday 13 August £2.75$5.34€3.65$5.00
     
Secondary_domestic NON-MAINLAND UK estimated delivery price
Highlands/Islands of Scotland
2-5 days
from dispatch
£2.75$5.34€3.65$5.00
N Ireland
2-5 days
from dispatch
£2.75$5.34€3.65$5.00
Other UK Islands
2-5 days
from dispatch
£4.95$9.61€6.58$9.00
     
International INTERNATIONAL DELIVERY estimated delivery price
Western Europe
2-5 days
from dispatch
£9.95$19.32€13.23$18.09
Rest of Europe
5-10 days
from dispatch
£9.95$19.32€13.23$18.09
USA & Canada
5-10 days
from dispatch
£17.95$34.86€23.87$32.64
Far East & Australasia
5-10 days
from dispatch
£17.95$34.86€23.87$32.64
Rest of World
5-14 days
from dispatch
£17.95$34.86€23.87$32.64
     

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.

Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.

Florence and Grace's return policy

Loading...

Hello. We've set your region to United States of America and your currency to $USD. If these aren't correct you're able to change them at any time. Otherwise, you're ready to start exploring.