92 customer reviews

• 
  15 May 2013

  Just perfect

• 
  04 Apr 2013

  No comment supplied.

• 
  24 Mar 2013

  Beautiful - well made and very different

• 
  14 Mar 2013

  A lovely product... thank you.

• 
  09 Mar 2013

  Looks sophisticated and sleek. Simple and lightweight design. OK, so it doesn't look like something from Prada or Mont Blanc, but you're not paying those prices. Plus lightweight keyrings are more practical (jogging, pocket weight) than heavy key rings.

• 
  08 Mar 2013

  Great. Just what I wanted.

• 
  14 Feb 2013

  Good quality. Possibly a little expensive, but still happy with the product. Delivery was quick.

• 
  14 Feb 2013

  very impressed with the key ring and so was the person i purchased it for very pleased with the prompt service too!! x

• 
  11 Jan 2013

  Keyring was spelt wrongly despite my spelling being correct when ordering. Keyring was very flimsy and light... looked alot more solid and heavy online.

  Gracie Collins's response:

  Thanks for your feedback. I am sorry for the mistake with your personalised message being spelt incorrectly, and to hear that you’re not totally happy with the weight of your keyring. We carefully select the best photographs and provide detailed descriptions including measurements to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Due to the error with the spelling on this order, a full refund has been sent. Please contact us via your order enquiry if you have any additional comments or if we can assist you further.

• 
  11 Jan 2013

  Beautiful, great quality and the ring is nice and big and solid, easy to use.

• 
  08 Jan 2013

  I hadn't anticipated the silver to be as thin as it was. This is my fault as the price reflected the amount of silver used. In hindsight I would have have prefered the metal to be cheaper and sturdier as I think the idea is great. My husband was very happy with the gift and the sentiment from the children of course.

• 
  05 Jan 2013

  Excellent service and very pleased with silver key ring.

• 
  19 Dec 2012

  Great! And looks expensive with the wire attachment.

• 
  30 Nov 2012

  Very good,sender responded to my email asking if it could be sent in a short time scale.

• 
  28 Nov 2012

  Son in law very pleased

• 
  20 Nov 2012

  Lovely!

• 
  17 Nov 2012

  Lovely

• 
  24 Oct 2012

  Unfortunately, although informed that the item should arrive around the 16th October, it has not yet arrived. I'm really hoping it does because it's my wedding anniversary this coming weekend, and seeing as it's one of my gifts to my husband, it needs to arrive! If offering international delivery, I believe it would be a good idea to offer some means of tracking the delivery process of the item.

  Gracie Collins's response:

  Thanks for your feedback. We’re sorry that your order hasn't arrived as quickly as expected and totally understand the disappointment this has caused. International delivery is very occasionally unreliable. If you would like a refund, or need a replacement please contact us via your order enquiry. Again, we’re very sorry for the delay, and please let us know if we can assist you further.

• 
  18 Oct 2012

  A lovely item and not too bulky for my brother's motorbike keys!!

• 
  13 Oct 2012

  very pleased with the purchase.beautiful keyring arrived super fast.it was a very special occasion-i gave key to my house to my boyfriend and the keyring was the best choice i could make.

• 
  04 Oct 2012

  Good value for money, very quick service & came came beautifully wrapped for free

• 
  17 Aug 2012

  No comment supplied.

• 
  09 Aug 2012

  Nice product.

• 
  26 Jul 2012

  Nice

• 
  13 Jul 2012

  No comment supplied.

• 
  09 Jul 2012

  As seen on website and quick delivery

• 
  10 Jun 2012

  The product does not look worth the moey paid for it. i would have expected a higher quality finish.

  Gracie Collins's response:

  Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your purchase. We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further.

• 
  31 May 2012

  This came in excellent time, was brilliantly made! I love the fact you can personalise it! It was an anniversary gift for my boyfriend who absoloutely loves it!

• 
  24 May 2012

  Absolutely love this gift - my husband will too! Really special for a special birthday!

• 
  20 May 2012

  The keyring tags and engraving was just what I wanted, but the actual ring is not very good, especially for the price, so have replaced it with a stronger one.

• 
  17 May 2012

  Arrived promptly within a couple of days of placing the order.

• 
  03 May 2012

  Loved the quality, just wish it was a little cheaper!

• 
  24 Mar 2012

  Very quick service, received my key ring really quickly in the post. It was packaged lovely, looked beautiful and my mum loved it when I gave it to her for mothers day!

• 
  10 Mar 2012

  No comment supplied.

• 
  22 Feb 2012

  No comment supplied.

• 
  16 Feb 2012

  Didnt think it was worth the amount I paid, was alot smaller than I expected. A bit disappointed as I'd hoped it would be a unique engagement present for my fiancee.

  Gracie Collins's response:

  Thanks for your feedback and we’re sorry to hear that you’re disappointed with your purchase. Our products are carefully priced and we always offer the lowest price possible. Personalised and bespoke items are made-to-order so we try and include as much information as possible including detailed measurements of each silver tag in the product description and carefully selected photographs. The price of each keyring is a reflection of the value of high quality solid sterling silver used, combined with the time taken to produce a personalised hand made gift. We aim for customer satisfaction at all times, and we are sorry to hear that you were not completely happy with your order. Please contact us via your order enquiry if we can assist you further.

• 
  14 Feb 2012

  Fantastic item, bought it for my Boyfriend for a Valentines present and he loved it.

• 
  04 Feb 2012

  No comment supplied.

• 
  04 Feb 2012

  This was a quality item. An nephew who 'has everything' is difficult to buyan 18th birthday present for. However, this really unique gift (I bought two personalised tags) was a real hit. It was beautifully made, and very nice wrapped, too.

• 
  07 Jan 2012

  No comment supplied.

• 
  06 Jan 2012

  Very happy daddy on Christmas day! Many thanks

• 
  06 Jan 2012

  Quality is excellent and the keyring was very nicely presented. Thanks!

• 
  03 Jan 2012

  No comment supplied.

• 
  03 Jan 2012

  No comment supplied.

• 
  02 Jan 2012

  No comment supplied.

• 
  31 Dec 2011

  No comment supplied.

• 
  30 Dec 2011

  No comment supplied.

• 
  30 Dec 2011

  No comment supplied.

• 
  30 Dec 2011

  No comment supplied.

• 
  30 Dec 2011

  No comment supplied.

• 
  30 Dec 2011

  No comment supplied.

• 
  25 Dec 2011

  The level of service was excellent and the seller went the extra mile to accommodate speedy delivery.

• 
  24 Dec 2011

  I was really really disappointed with the keying. It cost £47 but the quality is so poor I'm actually embarrassed to give it to my husband. I asked a few people how much they thought it was & no-one said above £15! It has a silver marking but I don't think it feels or looks like silver. It's very light & flimsy. I feel so strongly about it I tried (for the first time ever since I've been online) to write a review on your site to warn people but couldn't find out how to!

  Gracie Collins's response:

  We are sorry to hear that you were not completely happy with your order. We have carefully selected the best photographs and written detailed descriptions, including all the measurements of your chosen silver tags, to portray an accurate and true representation of our products. We thank you for your comments and will be looking into our product photographs and descriptions to see how we can improve them. There is great care and time taken to produce each hand-made keyring, personalised to your specifications. We use high quality solid sterling silver for all our products; this is a valuable precious metal. We are sorry if you didn't feel that you received value for money; personalising gifts is always a costly process.

• 
  24 Dec 2011

  absolutely brilliant, excellent quality and beautifully presented

• 
  21 Dec 2011

  No comment supplied.

• 
  21 Dec 2011

  Excellent, fantastically quick.

• 
  21 Dec 2011

  It's a Christmas present so I don't know how it will be received but it was smaller and lighter than I expected from the pictures.

• 
  17 Dec 2011

  No comment supplied.

• 
  16 Dec 2011

  Happy with product, lovely idea, although tags were a little smaller than I was expecting and the writing not quite as neat as on the picture on the website.

• 
  12 Dec 2011

  Arrived in good time and well presented in its box- was just what I wanted, it's lovely. Can't wait to give it to my boyfriend for Christmas :)

• 
  12 Dec 2011

  No comment supplied.

• 
  11 Dec 2011

  No comment supplied.

• 
  06 Dec 2011

  No comment supplied.

• 
  17 Nov 2011

  just what I wanted

• 
  06 Oct 2011

  just what I ordered

• 
  05 Oct 2011

  No comment supplied.

• 
  21 Jul 2011

  No comment supplied.

• 
  30 Jun 2011

  Looks good, nice size, pretty much as expected - but not given yet!!!

• 
  24 Jun 2011

  No comment supplied.

• 
  09 Jun 2011

  No comment supplied.

• 
  04 May 2011

  Lovely keyring, very quickly despatched and much loved by my husband! Really lovely present - thank you.

• 
  23 Apr 2011

  Im thrilled with my personalised keyring - the results.are brilliant and the service along every step of the way was thorough and really welcomed.

• 
  13 Apr 2011

  Very quick turnaround and fabulous product

• 
  04 Apr 2011

  I thought that the quality was poor for the price.

  notonthehighstreet.com's response:

  Hello Thank you for your feedback. We appreciate you taking the time to write to us. All our products are carefully priced, taking into consideration all costs as well as the time spent making them, and our sellers always offer the lowest price possible. Personalised and bespoke items are made-to-order to each specific request, which increases the time and care invested in creating them. We aim for customer satisfaction at all times, and we are sorry to hear that you were not completely happy with your order. Photographs and accurate descriptions are shown to help customers gauge the size, quality and appearance of the products. If you have any further enquiries regarding this matter, please contact the seller via your order enquiry. Thank you for shopping with us. Best wishes notonthehighstreet.com

• 
  31 Mar 2011

  Delivered on time, lovely packaging, correct personalisation. But, moreover, it was what I was expecting.

• 
  05 Mar 2011

  No comment supplied.

• 
  02 Mar 2011

  No comment supplied.

• 
  19 Feb 2011

  lovely product, fast delivery

• 
  17 Feb 2011

  No comment supplied.

• 
  18 Jan 2011

  Lovely gift - husband very pleased, lighter than expected but seems sensible given its a keyring!

• 
  11 Jan 2011

  Keyring disappointingly small and flimsy, and not worth the price. Really disappointed with purchase, particularly given that it was intended as a Christmas gift. Would not order again.

  notonthehighstreet.com's response:

  Hello Thank you for your feedback. We appreciate you taking the time to write to us. The seller always strives to produce all their items to the highest quality, and is sorry that you feel this has not been achieved on this occasion. We always encourage customers to contact the seller directly regarding any problems surrounding their orders, as they will always do their up most to resolve all issues as best they can. The seller would like to offer a full refund upon return of the original item if you are not happy with your purchase. Please contact the seller via your order enquiry, to advise if you would like to proceed with this solution. Thank you for shopping with notonthehighstreet.com and please let us know if you have any more comments. Best wishes Alice Lockspeiser notonthehighstreet.com Customer Service

• 
  11 Jan 2011

  Absolutely fantastic idea. Really lovely and personalised.

• 
  10 Jan 2011

  A lovely item. Was a little sorry that I wasn't able to have a question mark as part of my message on it, but it didn't matter too much. My husband was delighted with it.

• 
  08 Jan 2011

  Was lovely item.

• 
  08 Jan 2011

  lovely present. Would have been even better if you could have had text on both sides but still a really lovely gift and great quality

• 
  04 Jan 2011

  Nicely done and well packaged. Much liked and different

• 
  03 Jan 2011

  Really lovely, thank you x

• 
  29 Dec 2010

  Super item and beautifully wrapped

• 
  28 Dec 2010

  Very disappointed with quality. Certainly would not have purchased had I had an oppotunity to handle first. Despatch was also very slow.

  notonthehighstreet.com's response:

  Hello Thank you for your feedback. We appreciate you taking the time to write to us. The seller always strives to produce all their items to the highest quality, and is sorry that you feel this has not been achieved on this occasion. They have provided several photographs to show the customer this product, along with an accurate description and measurements, hopefully helping people to gauge a realistic view of how they will look. All Keyrings are made using a high quality of materials, and are completely handmade, added to their quirk and charm, and this is reflected in the price. Unfortunately parcels have endured unavoidable delays due to the unusually bad weather we experienced during the Christmas period. The seller would like to offer you a refund if you are not happy with your purchase, please contact them through your order enquiry to advise if you would like to proceed with this solution. Thank you for shopping with notonthehighstreet.com and please let us know if you have any more comments. Best wishes Alice Lockspeiser notonthehighstreet.com Customer Service

• 
  17 Dec 2010

  Very nice item & much more reasonably price than similar items

• 
  14 Dec 2010

  Very good quality but seemed a little small for the price

• 
  03 Dec 2010

  A gorgeous idea. Keep a special message handy and you'll see it every day. A beautiful and special gift. Luv it!

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This product is dispatched to you by Gracie Collins.

mainland UK	estimated delivery	price
Free Delivery	5-7 days	FREEFREEFREEFREE

non-mainland UK	estimated delivery	price
Highlands/Islands of Scotland	2-5 days from dispatch	£1.75$2.89€2.17$2.85
N Ireland	2-5 days from dispatch	£1.75$2.89€2.17$2.85
Other UK Islands	2-5 days from dispatch	£3.95$6.52€4.91$6.44

international delivery	estimated delivery	price
Western Europe	2-5 days from dispatch	£4.45$7.35€5.53$7.26
Rest of Europe	5-10 days from dispatch	£4.45$7.35€5.53$7.26
USA & Canada	5-10 days from dispatch	£6.95$11.48€8.64$11.33
Far East & Australasia	5-10 days from dispatch	£6.95$11.48€8.64$11.33
Rest of World	5-14 days from dispatch	£6.95$11.48€8.64$11.33

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.

Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.