2 customer reviews
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21 Feb 2013
Ella James's response:
Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your purchase. We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further.
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06 Jul 2011
Would have been nice to send a gift card but this facility was not available
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ratings guide | |
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| trusted independent customer feedback forum |
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This product is dispatched to you by Ella James.
| estimated delivery |
price | |
|---|---|---|
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2-5 days | £2.75$4.86€3.40$4.56 |
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if ordered before 12pm | £7.70$13.60€9.52$12.78 |
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next available Saturday | £15.70$27.74€19.41$26.06 |
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3-5 days | £3.95$6.98€4.88$6.55 |
| estimated delivery |
price | |
|---|---|---|
| Highlands/Islands of Scotland |
2-5 days
from dispatch |
£2.75$4.86€3.40$4.56 |
| N Ireland |
2-5 days
from dispatch |
£2.75$4.86€3.40$4.56 |
| Other UK Islands |
2-5 days
from dispatch |
£4.95$8.74€6.12$8.21 |
| estimated delivery |
price | |
|---|---|---|
| Western Europe |
2-5 days
from dispatch |
£9.95$17.58€12.30$16.51 |
| Rest of Europe |
5-10 days
from dispatch |
£9.95$17.58€12.30$16.51 |
| USA & Canada |
5-10 days
from dispatch |
£17.95$31.72€22.19$29.79 |
| Far East & Australasia |
5-10 days
from dispatch |
£17.95$31.72€22.19$29.79 |
| Rest of World |
5-14 days
from dispatch |
£17.95$31.72€22.19$29.79 |
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.Loading...







Disappointed by the quality of the decanter. Lots of flaws in the glass - looks like a seconds item. Have wanted one for so long though and unable to get one anywhere else so have kept it anyway