7 customer reviews

• 
  Sun 19 Oct 2014

  Couple of issues: didn't fit the iPhone 5c (ok my mistake) so I returned it but I would have done anyway as quality of image was poor as was the build quality/material & finish & I fed this back to manufacturer Crank. Shame as I was so excited about it :(

  Crank's response:

  Thanks for your feedback and we’re disappointed that you weren't totally happy with your purchase. A full refund was processed within an hour after the initial request. We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. We're disappointed that your expectations were not met on this occasion. We also stand by the quality our products which has been proven by overwhelmingly positive feedback from our customers over the years, so this is disappointing to hear. As a small business, we take all feedback seriously (really, we aren't just saying that) however, we feel that on this occasion the negative comments weren't fully justified. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further. Crank Cases

• 
  Tue 25 Feb 2014

  Really pleased when the case arrived in Hong Kong in under a week, my daughter loved it. Within a few days one of the corners had started lifting, I contacted the seller who promptly apologised and sent a new one free of charge. Great customer service and cool product.

• 
  Mon 27 Jan 2014

  All ok thanks.

• 
  Sat 04 Jan 2014

  No comment supplied.

• 
  Fri 13 Dec 2013

  Very popular!

• 
  Mon 08 Jul 2013

  I thought the phone case was poor quality and looked nothing like the image. The picture was very good and that's how I thought the biscuit would look. Instead it's a rubbish blury print of a custard cream on a cheap plastic case

  Crank's response:

  Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your purchase. We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further.

• 
  Mon 08 Jul 2013

  Good quality, item arrived very fast.

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This product is dispatched to you by Crank.

MAINLAND UK	order now and receive this item on or before	price
Standard Delivery	Tuesday 3 February	£0.95$1.81€1.25$1.59

NON-MAINLAND UK	estimated delivery	price
Highlands & Islands of Scotland	2-5 days from dispatch	£0.95$1.81€1.25$1.59
Northern Ireland	2-5 days from dispatch	£0.95$1.81€1.25$1.59
Other UK Islands	2-5 days from dispatch	£2.95$5.62€3.88$4.93

INTERNATIONAL DELIVERY	estimated delivery	price
Western Europe	2-5 days from dispatch	£2.75$5.24€3.62$4.60
Rest of Europe	5-10 days from dispatch	£2.75$5.24€3.62$4.60
USA & Canada	5-10 days from dispatch	£3.45$6.58€4.54$5.77
Far East & Australasia	5-10 days from dispatch	£3.45$6.58€4.54$5.77
Rest of the world	5-14 days from dispatch	£3.45$6.58€4.54$5.77

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.

Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based.