52 customer reviews

• 
  24 Jan 2012

  No comment supplied.

• 
  05 Jan 2012

  No comment supplied.

• 
  04 Jan 2012

  No comment supplied.

• 
  02 Jan 2012

  No comment supplied.

• 
  31 Dec 2011

  I ordered the letter L, which when it came was half a square rather than an L shape. but in fairness the provider refunded the item quibble free and paid for the return postage. so product poor, supplier very good.

  Babyface's response:

  Thank you for your feedback, we’re sorry to hear that you were not happy with your order. We have quality checks in place at our warehouse to ensure no faulty or damaged products are sent out to customers, on this occasion you unfortunately received a faulty letter. We would have been happy to exchange this had you wished, but a refund was processed. Kind regards BABYFACE

• 
  28 Dec 2011

  No comment supplied.

• 
  18 Dec 2011

  No comment supplied.

• 
  15 Dec 2011

  No comment supplied.

• 
  15 Dec 2011

  The fabric letters are well-made and beautiful, perfect present for a young child. Would definitely buy them again.

• 
  06 Dec 2011

  also very impressed with the service as I was not happy with the colour of one of these and they immediatley changed it without any fuss or performance.Many high street shops could learn a lot form you all!

• 
  04 Dec 2011

  would be better if had hooks on the back

• 
  01 Dec 2011

  only that now i have one letter i want to get some more!!! xxxxxxxxx

• 
  26 Nov 2011

  A smooth transaction - many thanks.

• 
  21 Nov 2011

  No comment supplied.

• 
  16 Nov 2011

  No comment supplied.

• 
  15 Nov 2011

  Good quality product. Quick and efficient service. Overall very pleased.

• 
  05 Nov 2011

  No comment supplied.

• 
  04 Nov 2011

  No comment supplied.

• 
  02 Nov 2011

  very quick arrival of item purchased and wrapped safely! will order again and have recommended to others too!

• 
  25 Oct 2011

  No comment supplied.

• 
  30 Jun 2011

  Ordered letter E, this was quoted on invoice but letter N delivered. Quality not good either. Refund now received

  Babyface's response:

  We appreciate the customer taking the time to give feedback on their shopping experience. We are very sorry that the customer did not receive the correct item and that the item actually received was faulty. We always strive to dispatch our orders correctly and regret that this was not the case on this occasion. Although we always aim for each order to be sent to the correct specification, unfortunately, due to the nature of our small business, there is the occasional human error. On this occasion, the customer did not want a replacement and a refund was issued. Kind regards Babyface Designs

• 
  08 Jun 2011

  No comment supplied.

• 
  08 May 2011

  No comment supplied.

• 
  17 Apr 2011

  Just what I was expecting

• 
  15 Apr 2011

  No comment supplied.

• 
  13 Apr 2011

  No comment supplied.

• 
  11 Apr 2011

  No comment supplied.

• 
  23 Mar 2011

  No comment supplied.

• 
  22 Mar 2011

  No comment supplied.

• 
  07 Mar 2011

  brilliant really pleased with all fabric letters good quality

• 
  16 Feb 2011

  No comment supplied.

• 
  08 Jan 2011

  No comment supplied.

• 
  06 Jan 2011

  No comment supplied.

• 
  04 Jan 2011

  No comment supplied.

• 
  28 Dec 2010

  No comment supplied.

• 
  28 Dec 2010

  Looked much better in photo-colour and finish. Poor is too negative a description so I've ticked good.

• 
  28 Dec 2010

  Baby's mother loved them

• 
  28 Dec 2010

  Wonderful product beautifully designed. Can't wait to hang them up in my boys nursery. Slightly miffed however that monies were taken from my account before you discovered there was a problem with your stock.

• 
  21 Dec 2010

  Absolutely lovely. Great quality. Very pretty. Just what we wanted.

• 
  21 Dec 2010

  Completely love these, just what i wanted and look great on my daughters wall, Thank you!

• 
  20 Dec 2010

  No comment supplied.

• 
  13 Dec 2010

  No comment supplied.

• 
  30 Nov 2010

  Arrived very quickly and looks great

• 
  29 Nov 2010

  Fab

• 
  29 Nov 2010

  I was going to send two of the fabric letters back as they had either blood or dirt spots on them from the machinists hands (the person who I bought them for said they were OK from a distance and that she would try to sponge them). Not ideal really.

• 
  13 Oct 2010

  No comment supplied.

• 
  04 Oct 2010

  These were just as nice in real life as they appeared online

• 
  20 Sep 2010

  No comment supplied.

• 
  13 Sep 2010

  No comment supplied.

• 
  30 Aug 2010

  No comment supplied.

• 
  22 Jul 2010

  No comment supplied.

• 
  27 Sep 2010

  Letters had to be returned as sub-standard. The invoice was sent with the gift, showing the cost of the gift.

  notonthehighstreet.com's response:

  I am sorry to hear the customer has not been happy with her purchase. At the time the customer was offered a full replacement or refund as per our standard policy. The customer opted for a refund which we actioned immediately. The delivery note which was sent out was a mistake on my part which I have apologised for. I am sorry for the inconvenience caused to this customer. Kind regards Amanda Babyface

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This product is dispatched to you by Babyface.

mainland UK	estimated delivery	price
Standard Delivery	2-5 days	£5.95$5.95€5.95$5.95

non-mainland UK	estimated delivery*	price
Highlands/Islands of Scotland	2-5 days	£14.95$14.95€14.95$14.95
N Ireland	2-5 days	£14.95$14.95€14.95$14.95

international delivery	estimated delivery*	price
Not currently available for this region

*estimated delivery time from dispatch

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: personalised, bespoke and made-to-order goods, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.