About

Argent of London was set up in 1996 by Gail Goodrich to create a collection of beautiful, original, timeless designs in gold, silver and gemstones that women can afford to buy themselves. Gail’s aim is to create irresistible designs that can be bought for today rather than waiting for a special occasion.

Every piece in the Argent collection is either designed or carefully selected by Gail personally.

In 2001 Argent was voted one of the 6 “Rolls Royce’s” of UK silver mail order jewellery companies.

In 2007 Argent was selected by British Airports Authority (WDF) to showcase a capsule collection of its jewellery designs in the new Terminal 5 at London’s Heathrow airport.

In 2009 Gail Goodrich, Argent's Managing Director and Head of Design, was nominated Jewellery Designer of the Week by the organisers of Coutts London Jewellery Week.

Argent's Core Values

When Argent was set up in 1996 our aim was to establish a philosophy that we as consumers felt was important when we went out to buy things ourselves. The key factors within this philosophy still remain at the centre of our culture and, as we grow, become even more important as values by which we live. These are what we call our Core Values;

Provide a level of service that goes beyond our customers' expectations

Dispatch products the same day our customer orders them

Create and offer original jewellery of high quality

Offer outstanding value for money

Present our products beautifully

Build honest relationships based on confidence and trust

Be passionate about our business and enjoy what we do

Endeavour to ensure our customers are always happy

Recognising we are human, try to resolve problems straight away & keep people informed

Think today what our customers will want tomorrow

All Argent of London products are beautifully gift wrapped in their distinctive black packaging and normally despatched the same day.

Argent jewellery is Affordable Luxury for any occasion.

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Address

PO Box 72380, LONDON, SW18 2PA, GB

Delivery

Argent of London aims to dispatch all orders the day of receipt (Monday to Friday). All orders over £40 and under £100 for UK delivery are sent via 'Royal Mail Signed For'. Orders under £40 are sent via 'Royal Mail 2nd Class'. Orders over £100 are sent insured 'Royal Mail Special Delivery', and normally arrive by 1pm the following (week)day - ie Monday to Friday. Please note Argent does not dispatch on weekends (Saturdays or Sundays) nor on Bank Holidays. All packages need to be signed for at the time of receipt. It is important that someone is available at the delivery address to receive the package. We are able to track signed for packages inside the UK. Express Next Day delivery is available as an optional extra, as is Guaranteed Saturday Delivery £11. Overseas posting is available; Europe £12, World Wide £15.

All our products automatically come beautifully gift wrapped in our own specially designed pouches, boxes and bags. A gift tag with a simple message of up to 20 words is available free of charge. The cost of delivery includes packaging and insurance.

Please note that engraved products, bespoke items, special orders and items that we do not currently carry in stock, cannot be exchanged or returned under any circumstances.

Please allow up to 10 days for engraving or personalisation - this time can be shortened by arrangement. Please contact us to discuss.

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Terms and Conditions

Important: please also review overall delivery terms and conditions information at Terms & Conditions below.

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