why shop with us
shop with a name you can trust
We at notonthehighstreet.com carefully select every seller for quality, style and originality.
Our passion lies in discovering unique new products and we’ve spent a lot of time choosing the sellers who provide over 50,000 products (and counting) that you’ll find here on our website and in our catalogues.
We receive many applications from sellers requesting to join our marketplace every single week but we only select the very best. We insist on exceptional quality, so if the sellers products are not well-made, they don't make the grade. We’re style seekers too and are always on the lookout for beautiful design and detailing. And we don’t do ordinary – for us, it has to be original so we only choose products that inspire us.
Why do we have such a strict selection process? That’s easy. We bring on sellers we trust to continually curate and develop their range; our way of making sure you’ll end up with a purchase you’ll love from the moment it arrives and for many years to come. Or a gift that will make you very popular indeed!
You shop directly from them with confidence – through us.
supporting Britain’s small businesses
We’re proud to have over 3,000 of Britain’s most creative designers and manufacturers as our selling partners. They’re a diverse and extremely talented bunch of small independent businesses that share one thing in common – they’re as passionate about quality, innovation and style as we are. That’s why we invited them to sell with us.
Everything you buy from notonthehighstreet.com comes directly from one of these businesses. So when you shop with us, you’ll be directly supporting the future and growth of Britain’s creative talent.
exceptional quality to the last detail
Only a small percentage of the small businesses that apply to sell with us are accepted. That’s because we only select sellers whose products meet our stringent quality standards. It’s just one of the ways we ensure you’ll be delighted with your purchase.
discover unique products
We all love finding something extra special and a little bit unique, whether we’re treating ourselves or a loved one. So you won’t find mass-produced products at notonthehighstreet.com – what you will find are gorgeous gifts, homewares, fashion and jewellery that we’ve hunted out for you.
We’re here to inspire you with delightful gifts and thoughtful treats for any special occasion – birthdays, weddings or christenings, anniversaries, graduations or Christmas. And we make it easy to find something truly original by offering you a fantastic choice of products that can be customised or personalised by you for the people you love best. With your own messages, names or pictures, you’ll create a wonderfully unique gift that will be treasured forever.
award-winning customer service, six days a week
We want to make sure that every notonthehighstreet.com customer is a happy one. Because when you’re happy, we’re delighted. So whether you’re shopping online or by phone, we make the experience fun and hassle-free, from when you place your order to when the postie delivers your package.
We always make it our business to listen to our customers, and this is the reason we have chosen to work with Feefo, the most trusted independent customer feedback forum. When you shop with us, you will receive a short survey email from Feefo following the dispatch of your item(s) asking you to rate your experience with us. This gives you the chance to tell us anything at all - be it good or bad. The important thing is to be honest in order to help us, our sellers and improve your future shopping experience. Click here to see our service rating and reviews.
Need some help or assistance? Our award-winning customer service team is available six days a week. We love hearing your feedback too - tell us what you like, or what we could have done better by contacting us at https://www.notonthehighstreet.com/contact. That way, we can ensure you experience the personal service and quality standards that shopping with notonthehighstreet.com is all about. Click here for a taste of some of the fantastic feedback we’ve received from our customers.
safe and secure
Shop with confidence using our secure online payment system. We accept all major credit and debit cards, including Switch, Visa, Delta, Maestro and MasterCard. For your peace-of-mind, our online payment processing system is endorsed with VeriSign and McAfee security certificates. So you can be sure your card details are always safe.