About

The Lounging Hound was established by three sisters with a passion for home furnishings and interiors, dogs and children.

Our aim was to design a range of innovative and high quality soft furnishing products with the purpose of protecting furniture, providing comfort and warmth and enhancing the look and feel of your home. Products that have all the practicality required by pets and children, yet all the style to be enjoyed (and coveted!) by adults.

All our products are designed in-house and handmade by our highly experienced production team. Each product is made to order and we provide a made to measure service across our entire range in order that your product perfectly fits your home.

Our fabrics are sourced primarily from UK mills and fabric suppliers and are of exceptional quality. Our products are designed, made and shipped from within the UK.

We are passionate about our high quality and innovative product range and have designed each product with a great deal of thought and care in order to present a beautiful, practical product that will last a lifetime.

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Delivery

All of our products are hand-made to order. We therefore require 7-10 working days to make and despatch your product. As soon as we have a despatch date for your product, we will email you to advise you of the date.

Once your product is ready to despatch, standard UK delivery is 2-4 working days and we require a signature upon delivery. Our couriers for UK, Scotland and Northern Ireland delivery are myHermes. All items are sent tracked and myHermes will make three separate attempts at delivery before returning the item. Please note that we cannot ship to PO Box addresses.

Where we are not able to fulfil an order (for example, if there is no stock of the required fabric available), we will contact you as soon as possible to let you know when we will be able to fulfil your order. You can then decide whether you would like to proceed with your original order, choose a product variable or cancel your order.

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Please see notonthehighstreet.com's delivery policy.

Returns

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Returns Address

40 Green Lane, Amersham, Buckinghamshire, HP66AR, GB

Terms and Conditions

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