Hello,

The English Shipmate takes great pride in our service to customers.

* All The English Shipmate's items are posted via First Class Business post for mainland UK orders, unless you select express, tracked services.

'BY' DATES ARE ESTIMATED

Just to say that these date shown on the product pages is actually estimated and 'by' does NOT mean the day before the date shown.

You'll notice through the reviews and customer comments that The English Shipmate's products go out in a shipshape and timely fashion.

**ORDERING AT PEEK TIMES**

To avoid disappointment, please order as soon as you can – as an artisan silversmith I can only make so many orders during the Christmas/Father's Day/ Mother's Day etc period without the help of Elves or other magical hard-working creatures.

WEATHER:

Please note that courier and postal services may be affected by inclement weather - it's hugely important to me that the items I make for you reach you in time, if there's any reason to suspect delays, I will contact you.

With best wishes,

Victoria Harwood at The English Shipmate