About

Savile Rogue is a small British company that we started in 2006, after our realisation that the only football scarves you could buy were nylon, garish and likely to give you a static shock - not what we wanted to wear to a match. We therefore set about making cashmere scarves that were sumptuously soft, warm and compact, and subtly free of club names and logos, that we could wear not just to a game but on any occasion.

In 2014 we introduced cashmere rugby scarves and beanie hats, and in 2015 cashmere sweaters were added to our range.

Our woven scarves are made in Scotland using the finest grade of cashmere wool, with each scarf using the annual harvest of a single cashmere goat. All our cashmere wool is sourced in Mongolia, where we also produce our knitted scarves, jumpers and hats.

Savile Rogue is the world's only brand of premium football and rugby scarves. Available in the colours of most English and Scottish league teams, each scarf is packaged in a stylish gift box and they are exclusively available online.

Our products for discerning football and rugby fans include: cashmere beanie hats, luxury socks, slipper socks, touch-screen leather gloves and extra-long (King) cashmere football scarves.

Not on the High Street reviews: we have been given fantastic positive feedback by our customers. But, if you're not 100% happy with your order, we operate a no-quibble returns policy.

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Our Products

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Delivery

Orders made by 14.00 (UK time) will be dispatched the same day (Monday-Friday, excluding public holidays).

Orders placed after 14.00 (UK time) will be dispatched on the next working day.

All delivery times are approximate (except UK Express). Please allow longer for delivery to remote areas, and during peak Christmas times.

A signature is required on delivery.

If nobody is available to sign for the package a card will be left with details for redelivery or collection.

If goods are returned to us undelivered, a second delivery charge will be incurred.

Please note that as with any mail order company, delivery is out of our hands once the courier has collected from us and is subject to the courier's delivery terms and conditions.

Delivery times are estimates only and we are not responsible for late delivery. No compensation will be offered for late delivery.

Standard deliveries outside the UK vary from 5-7 days for Europe to 7-10 days for the rest of the world. Express times are quicker.

We can deliver to your work address or an alternative address. However, we reserve the right to decline to ship your order to a different address, or at all, if we believe there is a risk of fraud. We do not deliver to PO boxes.

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Returns

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returns policy.

Returns Address

James and James Fulfilment Ltd,, Liliput Road, Brackmills Industrial Estate, Northampton, NN4 7DT, GB

Terms and Conditions

1 DEFINITIONS1.1 "Buyer" means the individual or organisation who buys or agrees to buy the Goods from the Seller;1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;1.3 "Contract" means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;1.4 "Goods" means the articles that the Buyer agrees to buy from the Seller;1.5 "Seller" means Savile Rogue London Ltd of London NW10 3HR that owns and operates Savile Rogue.1.6 "Terms and Conditions" means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller;1.7 "Website" means notonthehighstreet.com2 CONDITIONS2.1 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.2.5 Any complaints should be addressed to the Seller's address stated in clause 1.5.3 ORDERING3.1 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.3.2 Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.3.3 When making an order through the Website, the technical steps the Buyer needs to take to complete the order process are described in the order process 4 PRICE AND PAYMENT4.1 The price of the Goods shall be that stipulated on the Website. All prices are in GBP (Pounds sterling) and are inclusive of UK VAT (20.0%). The price excludes delivery charges. The seller reserves the right to amend the prices on the site at any time.4.2 The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer's shopping cart prior to confirming the order. 4.3 After the order is received the Seller shall confirm by email the details, description and price for the Goods together with information on the right to cancel if the Buyer is a Consumer. 4.4 Payment of the price plus VAT and delivery charges must be made in full before dispatch of the Goods.5 RIGHTS OF SELLER5.1 The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.5.2 The Seller reserves the right to withdraw any goods from the Website at any time.5.3 The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.7 WARRANTYThe Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller. Except where the Buyer is dealing as a Consumer, all other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer's purpose.8 DELIVERY 8.1 Goods supplied within the UK will normally be delivered within 3 working days of acceptance of order. 8.2 Goods supplied outside the UK will normally be delivered within 5 working days of acceptance of order (up to 10 days for more remote places).8.3 Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.8.4 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.8.5 Delivery of the Goods shall be made to the Buyer's address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.8.6 In the event of the Royal Mail being unable to deliver the Goods, the Goods will be returned to Seller and the customer shall be charged an additional fee plus the cost of postage for any subsequent re-mailing. 8.7 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.9 CANCELLATION AND RETURN9.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller by email within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.9.2 Where a claim of defect or damage is made the Goods shall be returned by the Buyer to the Seller. The Buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.9.3 If you are a consumer you have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing the Seller by email within 7 days of receipt of the Goods. The buyer will be sent a returns questionnaire and this must be completed and returned with the goods within 14 days of the goods being shipped (21 days for international orders). 9.4 Goods must be returned to Seller at the Buyer's expense and should be adequately insured during the return journey. Only goods received back in re-sellable condition will be refunded. The Buyer will receive a refund of all monies paid for the Goods (including delivery charges, if any, if goods are faulty or incorrect items sent, but not for any other reason) except for return postal charges within 30 days of cancellation. If the Buyer fails to return the Goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the Goods from the Buyer. 9.5 Goods to be returned must clearly show the order number obtained from the Seller on the package.9.6 Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage and an appropriate amount will be deducted from any reimbursed charges. 10 LIMITATION OF LIABILITY10.1 Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.10.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller's agents or employees.11 WAIVERNo waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.12 FORCE MAJEUREThe Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.13 SEVERANCEIf any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.14 CHANGES TO TERMS AND CONDITIONSThe Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.15 GOVERNING LAW AND JURISDICTIONThese Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

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