About

Rhiannon Palmer is a London based jewellery designer who chooses to use concrete as her chosen creative medium. It is the combination of non-precious, industrial materials with the more refined precious metals that Rhiannon likes to play with in her work. Through the creation of unique, hand cast concrete jewellery, Rhiannon aims to show others just how tactile and beautiful concrete can be.

" Concrete is often thought of as a harsh industrial material, but it has such versatility as a creative medium. It has this amazing ability to be both rough and smooth and you can create both sharp, geometric shapes and softer more organic ones. "

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Delivery

- PLEASE NOTE: due to the nature of our studio only being open part time, we CAN NOT guarantee next day delivery however we do our best to get it to you as soon as possible. See more accurate delivery information bellow.

- Within the UK : Items are sent First Class, Signed for via Royal Mail but please allow 3 - 5 working days for delivery from the date of purchase.

- Outside the UK: Items are sent International First Class, Signed for via Royal Mail but please allow 7 - 10 working days for delivery from the date of purchase.

- Once your item is in the post you will be sent a shipping notification email which will contain your orders tracking number so you can keep track of it.

- These delivery times are subject to change, if a product is going to take longer than this you will be notified via email. If your product is delayed and this becomes an inconvenience to you, you are entitled to cancel your order and will be issued a full refund.

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Returns

Please see notonthehighstreet.com's

returns policy.

Returns Address

69 Grosvenor Road, Wanstead, London, E11 2ES, GB

Terms and Conditions

Product Variants

Each piece of rpj concrete jewellery is cast and made by hand which means there WILL be subtle variations in the colour, texture and shape of all products produced.

We aim to make the products as similar as possible to the picture provided but due to the nature of the work, the piece you receive will NOT be exactly the same.

However, we believe that it is these little differences that help make each piece of rpj jewellery unique and one of a kind.

Delivery Policy

PLEASE NOTE: due to the nature of our studio only being open part time, we CANNOT guarantee next day delivery however, we do our best to get it to you as soon as possible.

IF IN STOCK - Within the UK: Items are sent First Class, Signed for via Royal Mail but please allow 3 - 4 working days for delivery from the date of purchase.

Outside the UK: Items are sent International First Class, Signed for via Royal Mail but please allow 7 - 10 working days for delivery from the date of purchase.

Once your item is in the post you will be sent a shipping notification email which will contain your orders tracking number so you can keep track of it.

These delivery times are subject to change, if a product is going to take longer than this you will be notified via email. If your product is delayed and this becomes an inconvenience to you, you are entitled to cancel your order and will be issued a full refund.

Returns and Refund Policy

We really hope you are happy with your purchase from rpj however if you have any problem regarding your order we will do our very best to make it right.

If requesting a repair, replacement, return or refund we must receive notification of this within 30 days of your purchase. To notify us please contact us via the "Ask Seller A Question" button and further instruction will be given depending on your request.

Refunds for faulty items are subject to the faulty item being returned to rpj’s studio. A refund will be given once the item is established as faulty and not damaged due to miss treatment.

Refunds for a returned item is subject to the item being returned to rpj’s studio in an unworn, saleable condition. Once this is established a refund will be issued.

For all enquiries, further details and rpj’s studio address for returns please contact us via the "Ask Seller A Question" button.

Availability

All items in our shop are subject to availability.

Stock levels are monitored on a daily basis however should an item become out of stock after you've placed your order we will refund you within 7 days or notify you of the next available delivery date.

If you wish to purchase an out of stock item just let us know via the"Ask Seller A Question" buttonwith the details of the order and we can put one into production for you. Please note that making a piece from scratch takes approximately 3 - 4 weeks.

Bespoke Orders

rpj will endeavour to fulfil any bespoke order you might have, whether it’s simply a different colour way, re-commissioning an old piece you have seen or even if you want to create something entirely new. For all bespoke enquiries please get in touch via the "Ask Seller A Question" button.

Please note bespoke orders could take considerably longer, a time will be negotiated on an individual basis depending on the brief.

Prices for bespoke orders will be established once a design has been settled on.

A non-refundable deposit of 50% will be taken in order to create the bespoke order.

Once the order is complete and you are happy with it, you will be expected to pay the remaining 50% within 10 working days.

Once the full payment is received the bespoke order will be posted to you. See our Delivery Policy above for more details.

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Please see notonthehighstreet.com's

terms & conditions.