Penelopetom

Penelopetom strive to delight our customers. All our products leave us beautifully packaged with great care. We use Royal Mail to deliver the majority of our parcels which we aim to dispatch the same day. Express 24hr tracked delivery is available on all our items so if you need something very quickly, we can nearly always deliver ! Please do contact us if you have any specific delivery requirements and we will do our very best to help.

All items shipped INTERNATIONALLY, are sent using a fully tracked door-to-door service. Please note; Buyers are fully responsible for all duties and taxes that may be paid locally.

IMPORTANT - CORONAVIRUS DELIVERY INFORMATION

We use the UK's Royal Mail delivery service for the vast majority of our delivery requirements in the UK and Overseas. Due to additional pressures on ensuring the safety of the delivery staff, signed for deliveries will now be signed for by the delivering postman having viewed the recipient at his/her door. In addition, due to air and general travel restrictions, all parcels and letters are subject to some delay. Royal Mail are working hard to maintain their guaranteed levels of service but understandably, there may be some hiccups along the way. We ask that you are patient in this time of great uncertainty but be assured we are working hard to ensure deliveries are as smooth as possible in the current climate.

We now offer a CLICK AND COLLECT service for all our local customers in South Devon. Please contact us via the ask the seller button (under product details) and we will be delighted to tell you how !

Please read and review notonthehighstreet.com's delivery policy below.