Paper and Inc

We retain the right over the artwork of all of our samples and these must not be copied or replicated in any way. The samples we provide are often stock we currently hold and so will not be personalised.

Colour shades of samples may vary slightly from personalised orders.

Please note that due to the vast combination of card stock, colours and designs available we may not always be able to provide a sample in the exact combination desired. Should this occur we will provide you with a sample of the closest colour available.

The customer is responsible for checking their proofs in particular ensuring that the colours, layout, wording, spelling and grammar are to expectations. Whilst we will do our upmost to ensure these are to the highest standard, once proofs are signed off by the customer, we cannot take responsibility for any errors missed and may need to charge for any re-prints if necessary unless errors have been made by us. It is the customer’s responsibility to ensure that the right number of prints are ordered. We reserve the right to charge for further amendments to designs once proofs have been signed-off by the customer.

Quality

Whilst every effort is made to ensure colours are consistent on our products, colours on the final product may not be an exact match to proofs and/or samples. We do not hold liability for defects that are beyond our control. Please note that colour in print may look different to digital proofs.

Orders

It is the customer’s responsibility to ensure that the order is correct. We retain the right to reject orders at any point during the order process. Alterations to orders may be made at our discretion after proofs have been signed-off with a cost incurred for the customer. It is the customer’s responsibility to notify us of any alterations to orders as soon as possible.

The customer must pay for orders in full before the final product is released.

Paper and Inc will not cover the cost of reprinting and shipping orders due to any errors you have approved, nor will a refund be issued. However, we are happy to correct and reprint any errors made on the part of Paper and Inc as quickly as possible and will send any re-printed stationery out quickly and efficiently.